CSSC Staff Job Descriptions

Administrative Assistant/ Receptionist

Job Description:
  • Answer telephone, take messages, route and screen calls;
  • Greet visitors and monitor the access of visitors to other offices;
  • Inform college staff of visitors;
  • Regularly update CSSC phone directory;
  • Manage the scheduling of the conference room area and shared college space;
  • Review and direct incoming mail;
  • Prepare and maintain a daily log parking hangtags for guests;
  • Maintain daily worksheets for key cards that need signature from the dean’s office;
  • Assist with special events as needed;
  • Process orders for equipment and supplies;
  • Maintain office equipment;
  • Other Duties as assigned.

Assistant to the Dean

Job Description:
  • Manage calendar of meetings, events and other activities for the Dean and Associate Deans;
  • Coordinate college calendar, Off-Campus Duty Assignment, promotion and tenure, faculty excellence awards, faculty evaluations, chair evaluations, dossier reviews, summer research fellowships, and new faculty documents with the faculty and administration;
  • Office management, including receipt and routing of incoming correspondence for Dean and Associate Deans, and coordination of maintenance, upgrades, and troubleshooting for office technologies;
  • Support Dean’s activities in committees, meetings of institution administration, events for constituency groups, etc.;
  • Assist in coordinating special projects for the college such as assessment, technology workshops, and personnel searches;
  • Coordinate college events such as graduation receptions, award ceremonies, etc.;
  • Coordinate travel for the Dean, Associate Deans, office personnel, and guests of state;
  • Hire, train, and supervise student workers;
  • Maintain Access database to manage membership in college constituency groups;
  • Query and analyze data for office staff;
  • Serve as PeopleAdmin representative for college;
  • Take minutes at chairs meetings;
  • Other Duties as assigned.

Director of Finance

Job Description:
  • Maintain/manage college expenditure budget;
  • Maintain/manage other college accounts (plant account(s), program support and research accounts, UA Foundation accounts);
  • Act as liaison between the College and UALR Financial Services offices;
  • Work with the Office of the Provost to budget positions, etc.;
  • Distribute and update budgets for annual budget buildup process;
  • Act as approver for all college FFTA (UA Foundation) requests;
  • Provide direct support to college chairs and administrators in person and over the phone;
  • Act as approver for all ePAFs, purchase orders and FFTA requests;
  • Provide budget/track enrollment for all college part-time lecturers and summer salary reserves;
  • Prepare invoice to Office of Extended Programs for part-time lecturers every semester;
  • Distribute funds to departments (i.e., lab operating/technology/travel/SSCH/grants/etc.);
  • Calculate and distribute College Performance Fee funding;
  • Monitor college leave reporting and enter any work study/hourly time;
  • Prepare reports through ARGOS, Banner, and other databases for annual budget hearings;
  • Review grant proposal budget narratives, budget justification, budget forms, and salaries for accuracy, completeness, and conformance with college and university policies and practices;
  • Provide oversight of awarded grants;
  • Keep grant database and paper file updated and verified via Banner and ORSP;
  • Calculate and distribute indirect cost recovery amounts for departments;
  • Provide training (group sessions and individuals) to chairs and departmental administrators;
  • Act as departmental originator for ePAFs;
  • Other Duties as assigned.

Director of Technology

Job Description:
  • Direct the activities, budget, personnel, and strategy of learning technology in the college (include focus on pedagogy);
  • Identify and promote opportunities for faculty and program development in areas related to learning technologies;
  • Educate users about adherence to university technology policies where possible;
  • Monitor the development in technology-facilitated teaching and learning; assess the adequacy of college’s instructional technology resources; and make decisions about programs for enhancement;
  • Use data to analyze and identify opportunities for new technology-enhanced spaces, departmental programs, and funding opportunities;
  • Coordinate and drive strategic planning for learning technology within the college;
  • Guide and support departments within the college in developing plans to acquire, deploy, and replace technology;
  • Coordinate plans for new technology-enhanced spaces;
  • Manage college-level technology classrooms, including the scheduling of these classrooms;
  • Serve as advisor to the Dean on matters related to technology, including strategic technology planning;
  • Serve as key liaison and voice for the college’s technology, including strategic technology planning;
  • Other Duties as assigned.

Learning Technology Services Specialist

Job Description:
  • Provide direct support to users in person and over the phone;
  • Diagnose and fix problems with computer hardware, software, operating systems, as well as other types of technology;
  • Maintain current software updates and patch management;
  • Perform regular maintenance and security checks on computer hardware and software;
  • Research and evaluate new technologies and write reports and proposals related to the research;
  • Consult with users on a variety of technology issues, including new equipment purchases, software options, and other solutions;
  • Maintain departmental servers and related systems;
  • Assist with developing and conducting faculty development programs;
  • Other Duties as assigned.

Recruitment and Retention Coordinator

Job Description:
  • Assist with college recruitment and retention efforts (both at the graduate and undergraduate levels);
  • Work closely with graduate coordinators to facilitate recruitment efforts;
  • Communicate with CSSC departments and programs to ensure recruitment needs are met;
  • Meet with prospective CSSC majors and refer to appropriate departmental contacts;
  • Contact prospective students and current at-risk students;
  • Attend recruiting events, including both CSSC events and UALR recruitment events both on and off campus;
  • Answer inquiries from web, email, telephone, Facebook, and Twitter;
  • Other Duties as assigned.

Student Services Director

Job Description:
  • Administer and assist with advising within the college;
  • Coordinate the Conflict Management certificate;
  • Coordinate the Human Services minor;
  • Coordinate the efforts of student support staff, supervising this staff as appropriate;
  • Coordinate graduation check-out within the college;
  • Coordinate scholarship management;
  • Communicate with faculty and staff concerning student services issues;
  • Develop and implement training materials for faculty and students;
  • Facilitate recruitment and retention efforts within the college;
  • Attend recruiting events, including both CSSC events and UALR recruitment events both on and off campus;
  • Review GAP report weekly and generate appropriate contacts with students;
  • Assist new and continuing students with any questions and concerns;
  • Assist students who have academic complaints;
  • Serve as a resource for faculty and staff in CSSC departments and programs;
  • Use data to prepare and support departmental reports;
  • Other Duties as assigned.