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Troubleshooting

If you are unable to access Argos or have problems installing the ActiveX Controls, please review the following:

  • Argos requires NetID and password to log into Argos.
  • Argos requires the use of Internet Explorer.
  • Vista users must turn “User Account Controls” off.
  • Must be connected to the UALR network.
  • Argos does not work on MAC operating systems.

Microsoft Vista Instructions
To access Argos from a Microsoft Vista Machine, User Account Controls must be turned off. To do this, please go to User Accounts under the control panel. There is a link that says ‘Turn User Account Control on or off’. Uncheck the box in the pop-up which requires a restart.

Additional Support
If you are having a problem and/or issue with ARGOS please call the UALR help desk @ 569.8720, or send an email to argos@ualr.edu with a description of your problem.

Updated 3.22.2011