Contact and Hours

Blackboard student support offers a variety of resources for users including tutorials, links to helpful resources, and answers to students’ frequently asked questions.

If you are needing Blackboard assistance, we recommend using the form on this page. You may also call during regular business hours (Monday—Friday from 8 a.m. to 5 p.m.) at 501.683.7602. Our support staff will try to respond to your help request within 24 hours, excluding weekends and U.S. holidays.

Submit Support Request

For Blackboard assistance, please fill out the form below with your support request.
  • Hardware and Software Information

  • Please tell us which operating system you are using. How do I find my operating system?
    Please tell us which Internet browser(s) you have installed on your system. Check all that apply. How do I find my Internet browser?
  • Course Information

  • For non-course related questions, please use a brief description (ex. Using Blackboard Mobile, Accessing Blackboard before Term, etc.)
  • (Ex. ARST 2300-991)
  • What is the nature of your request?

  • If available, you may upload a screenshot of the issue or error message for further assistance. To upload more than one image at a time, you may create a Word document or a .zip file that includes all of the image.