Semester: Summer 2013
Position: Operations Analyst
Location: Little Rock, AR
Rate of Pay: $15.00/hr.
Work Schedule: Flexible
Majors/Minors: IFSC, INFQ, SYEN, MIS, CPSC
Day to day execution and adherence to production database and campaign processes.
Accountable for 100% accurate and on time delivery under tight deadlines.
Interacts with clients, vendors, and internal team members to ensure timely delivery and processing of data feeds, successful job execution, and issue escalation.
Creates clear/precise detailed job instructions and drives process improvements.
Performs quality checks on all finished work.
Maintains complex calendar to schedule tasks.
Demonstrates a high level of customer service, professionalism, and confidentiality in all communications.
Creates and maintains day-to-day and other reports as required.
Maintains work requests.
Monitors updates to the system.
Creates and maintains production documents as required.
Other tasks will be assigned upon training, and assist with other duties as requested.
Qualified individuals possess the Merkle attributes of being smart, curious, committed to vision, passionate, fun/pleasant, an achiever and having a sense of urgency.
Experience working with databases or data warehouses.
Strong written and oral communication skills.
Knowledge of SQL.
Proficiency with MS office.
Detail oriented, organized and forward thinking.
Overall UALR GPA of 3.00 or above.
Contact: Michael Yang
Contact: Michelle Goza