Dr. Robert Ulmer, associate professor and chair of the UALR Department of Speech Communication presented a program on crisis communication at the July meeting of the Public Relations Society of America’s Arkansas chapter.
Ulmer spoke on July 17, 2009 PRSA meeting at the Little Rock Club. His talk will help participants re-conceptualize how they view crisis, address misconceptions about crisis communication and provide a framework for communicating more effectively.
A native of Canada who received his Ph.D in communication from Wayne State University in Detroit. Ulmer is co-author of four books on risk management adn crisis communication.