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Computing Services Desktop Support Team

Password Problems?

You may mistype or forget your password to one of the UALR computing systems. The action you take depends upon the account with which you experience problems.

BOSS account

  • Please present a picture ID to the Admissions office in the Administration North building.

E-mail account

  • If you do not know your email password or wish to change it.
  1. Log in to http://boss.ualr.edu
  2. Go to the Personal Information section.
  3. Click the link for View Usernames and Change Passwords on UALR Computing Systems.
  4. Place a checkmark in the row for Mail.
  5. Read the Password Requirements and enter your new password twice in the boxes below.
  6. Click the Change Password button. The change may take a few seconds to complete.
  7. Click Exit to log out of BOSS. Try logging in to http://mail.ualr.edu again with your new password.

STUDENTS domain account


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Updated 4.5.2011