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Computing Services Desktop Support Team

Purchasing procedures

Software Purchase Information

The Office of State Procurement requires software to be purchased through a mandatory contract with Software House International – SHI.

A list of software products:

Products: Adobe, Corel, IBM-Lenovo, Macromedia, Microsoft, Network Associates, Novell, Symantec, Trend Micro, and more

There are some products not on the contract.

Steps in ordering software:

1. Verify that the product(s) to purchase is ‘not’ on the SHI contract.
2. If the item(s) are on the contract then email Arkansas@shi.com for a quote but be sure to know the information required.

3. Information necessary for the quote before emailing: Quantity, media or license or both, and operating system: such as Mac or Windows.

4. If the product is an Adobe and/or Macromedia Product request in the email a quote for the UALR CLP* pricing.

5. After receiving the quote then forward to Purchasing with the requisition number on the quote or attached to the paper requisition.

*UALR entered into a contract in May of 2005 with Adobe for discount pricing. Adobe has since added to the contract the Macromedia products. SHI is the reseller for UALR Contract. When requesting a quote it is important to ask for the UALR CLP pricing. Otherwise, the quote will have the standard State TLP pricing and Purchasing will be required to ask for a new quote.

Background information concerning the UALR Adobe Contract:

Email information sent to the Campus in 2005: UALR Adobe Contract

Price List for Adobe & Macromedia Products: UALR ADOBE Price List

SHI Contact Information:

Software House International (SHI)
1250 Capitol Of Texas Highway Bldg I350
Austin , TX 78746

512-732-8024
Toll Free: 800-509-2295 Ext 8024

Team Line: 888-394-5232
Team email: Arkansas@shi.com
Products: Adobe, Corel, IBM-Lenovo, Macromedia, Microsoft, Network Associates, Novell, Symantec, Trend Micro, and more

Your Account Team

Account Executive: David Rounds
EMail:david_rounds@shi.com
Voice: 800-509-2295
Fax: 888.394.5322

Account Representative: Dean Tsistinas
EMail: dean_Tsistinas@shi.com
Voice: 888-394-5232
Fax: 888-394-5322

Account Representative: Derek Summersett
EMail: Derek_Summersett@shi.com
Voice: 888-394-5232
Fax: 888-394-5322
Account Representative: Elizabeth Zaiens
EMail:Elizabeth_Zaiens@shi.com
Voice: 732-537-7154
Fax: 732-537-7155

Account Representative: Karen Reybert
EMail: karen_reybert@shi.com
Voice: 888.394.5232
Fax: 888.394.5322

Account Representative: Michelle Wynn
EMail: Michelle_Wynn@shi.com
Voice: 888-394-5232
Fax: 888-394-5322

Updated 4.6.2011