VCC – First-level technical support

VCC
Little Rock
First-level technical support
Six-month position: Fall 2012-Spring 2013
20-40 hours a week, flexible weekday schedule

VCC seeks a computer science or information science student to handle first-level technical support, answer phone and create tech request tickets. Other duties include fixing malware issues, setting up computers, printers and other hardware, repairing hardware-related problems and troubleshooting software and hardware problems. Candidate must be dependable, task-driven, results-oriented and willing to learn new technologies. Interested students may contact Michael Yang at 569-3587 or e-mail mayang@ualr.edu. They may also visit our website www.ualr.edu/co-op

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