Roles and Responsibilities
Manage, maintain and support software designed by Angel Eye and partners. Designs, develops and modifies procedures and software relating to Angel Eye’s complex healthcare communication platform using state of the art software, development tools and methods with consideration for computer equipment capacity and limitations, operating time, computer-user interfaces and form of desired results. Expected to perform project tasks such as, software implementation, application maintenance, application troubleshooting, software upgrades, software testing, and custom report writing, in individual and team member roles.
Administration and support of custom and partner software and hardware applications: Create required test files; analyze test results and debug software operations; check data for validity; assemble documentation, software narrative and testing approvals from users. Perform application implementations by coordinating various areas of the client’s IT department as well as the user community. Troubleshoot application issues and provide help desk support to users of these systems.
Assist in onsite demonstration for perspective clients; assist with installation of Angel Eye software and hardware and provide required user training for client facilities; periodically assist in booth setup, breakdown and marketing roles when presenting at trade shows.