Banner upgrade means system down for users starting Oct. 12, 6 a.m.

UPDATE: All services have been restored and are available for use.

IT Services is upgrading the supporting hardware for the Banner systems (including BOSS). While we are replacing the hardware, Banner and BOSS will not be available during the following scheduled downtime:

Outage Type Scheduled Downtime
Start Time Oct. 12, 6:00 a.m.
End Time Oct. 14, 10:00 p.m.

Please be aware that the affected systems may become temporarily available throughout the scheduled downtime period. You should not attempt to log-in until we have sent a message (or updated this page) instructing you that the downtime is complete.

Because the Banner database will be down, several of our third-party, Banner-dependent products such as Argos, Astra, and ImageNow will have limited access and functionality.

We apologize for the inconvenience. Your satisfaction is our top priority, so please contact the IT Services Assistance Center (501-916-3011) if you have any questions.

We will update this page with additional information as it becomes available.

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