Departmental support

The goal of the departmental technical support group is to share information about IT issues on the UALR campus. Membership in the group is voluntary and is comprised primarily of employees from Information Technology Services and employees across campus who serve as the primary IT support for a department.

Group members meet on an an as-needed basis. The meetings allow members to meet face-to-face and have in-depth discussions about IT issues affecting the UALR campus. Sometimes vendors are asked to make a presentation to the group and discuss new products or services. Occasionally a department on campus will demonstrate software or tools they use to manage the computers and users in their department.

Group members also communicate via the techsupport@ualr.edu mailing list. This list is used to pose questions to the group and share any information IT managers would find beneficial.

Most departments have identified an internal staff member to act as the first tier of technical support. If your organizational unit is not listed below, please contact the Assistance Center for help.

Member Organizations

Academics Affairs (Provost)

Kathy Oliverio501.683.7167
Benton Center
Garry Lemons501.860.6003
Institutional Research
Kenneth Wall501.569.8417

College of Arts, Humanities, and Social Sciences

Chad Garrett501.569.3134
International and Second Language Studies
Rosalie Cheatham501.569.8159

College of Business

Lance Lide501.412.6103
Joe Royce501.772.4230
Arkansas Small Business and Technology Development Center
Chris Kleinhofs501.683.7700
Institute for Economic Advancement
Jack Jackson501.569.3175

Donaghey College of Engineering and Information Technology

Kevin Browning501.683.7156
Computer Science
Engineering Technology
Chuck Hancock501.569.8207
Systems Engineering
Mark Pace501.683.7101

Educational, Student Services, and Student Life

Admissions
Linda Czirr501.569.8259
Campus Life
Counseling and Career Planning
Financial Aid
John Barthol501.569.8258
Robert Czirr501.569.3035
Steve Ward501.569.3035
Housing
Jeff Newton501.320.9990
Records and Registration
Patrick Birmingham501.569.8148
Robert Colvin501.569.8726
Steven Howell501.569.8083
Recruitment and Retention
Tanice Blackman501.569.8525
Testing Services

Finance and Administration

Facilities Management
Shanna Morris501.569.3334
Finance, Cashier, and Purchasing
Phylesia Davis501.569.8620
Human Resources
Coy Scott501.569.8404
Public Safety and Mail Services
Matthew Morton501.569.3409

Office of Development

Ottenheimer Library

Matt Hoover501.569.8057

Research and Graduate Studies

Larry Beachler501.569.8781
Graduate Institute of Technology
Chris Austin501.349.7994
Albert Everett501.569.8346
Keith Hudson501.569.8346
Research and Sponsored Programs
Christina Laurentia501.569.3366

William H. Bowen School of Law

Steve Hyatt501.324.9995