Departmental support

The goal of the departmental technical support group is to share information about IT issues on the UALR campus. Membership in the group is voluntary and is comprised primarily of employees from Information Technology Services and employees across campus who serve as the primary IT support for a department.

Group members meet on an an as-needed basis and communicate daily via the techsupport@ualr.edu mailing list. This list is used to pose questions to the group and share any information IT managers would find beneficial.

The periodic meetings allow members to meet face-to-face and have in-depth discussions about IT issues affecting the UALR campus. Sometimes vendors are asked to make a presentation to the group and discuss new products or services. Occasionally a department on campus will demonstrate software or tools they use to manage the computers and users in their department.

Members

Most departments have identified an internal staff member to act as the first tier of technical support.

If your college or department is not listed below, please contact the IT Services Assistance Center for help.

Colleges and Departments

• Arts, Humanities, and Social Sciences
• Business
• Education
• Engineering and Information Technology
• Law School
• Library
• Professional Studies
• Research and Graduate Studies
• Science and Mathematics
• Academic Affairs (Provost)
• Educational and Student Services
• Finance and Administration
• University Advancement

College of Arts, Humanities, and Social Sciences

College of Business

College of Education

Donaghey College of Engineering and Information Technology

Bowen School of Law

Ottenheimer Library

College of Professional Studies

Research and Graduate Studies

College of Science and Mathematics

Academic Affairs (Provost)

Benton Center

Educational and Student Services

Finance and Administration

University Advancement