Accounts and access

Students and employees automatically receive NetID, email, Windows (Active Directory), and BOSS accounts. Access to other university systems may require special authorization. Prior to using newly-created accounts for the first time, you must set a strong password on each account.

Request Forms

Create new or change existing network/system accounts
Authorization from a department head and unit head is required to create accounts for individuals who do not currently have an active affiliation with the university (that would normally grant them account access). Examples include new hires that need access before their employee status has been processed, temporary guests and vendors, or students who need to retain access to their accounts beyond enrollment.This form does not apply to shared accounts of any kind.
Request authorization for Banner access
Banner is a comprehensive relational database system containing administrative information about UALR. Contained within the system are student, employee, and finance records. Because some of these data are sensitive and protected by privacy laws, every effort is made to ensure their integrity.Authorization from your direct-report/supervisor is required for access to Banner. A new authorization request will not replace existing access unless indicated on the form.
Request an exception to the BOSS session time-out
BOSS has a very short session time-out policy in order to increase the security of private or protected information. Employees may request an exception to this policy to prevent BOSS from logging them out during the work day.

Delivery options

Email itservices-help@ualr.edu
Fax 501.916.3013
Campus Mail or Drop-off IT Services Assistance Center Student Union A (SU-A 105)

Unless otherwise noted, all forms may be filled out using a PDF reader, printed, signed, and then scanned back in for delivery via email.