Contact us

If you need technical support, please have your NetID ready and contact the Assistance Center or call 501.916.3011.

If you need administrative support, call 501.916.3010.

If there is anything we can do to provide a better service experience, please let us know.

Staff Directory

Office of the Associate Vice Chancellor

Name E-mail
John Rathje, Associate Vice Chancellor & Chief Information Officer JMRATHJE
Donald O’Donnell, Senior Project Manager DXODONNELL
Janet Dotson, Finance and Budget Analyst JELESTER
Veysel Erdag, Information Security Officer OVERDAG
Steve Jordan, Procurement Specialist SEJORDAN
Vicky Wilson-Walden, Administrative Specialist III VLWALDEN

Enterprise Application and Development

Name E-mail
Brian Keltch, Director of Enterprise Applications & Development BWKELTCH
Database Administration
Steven Lam, Database Administrator PSLAM
Development
Daniel Spillers, Team Lead DJSPILLERS
John Adams, Developer JXADAMS
John Franks, Software Developer JWFRANKS
Renuka Hosamani, Enterprise Web Developer RYHOSAMANI
Peter Norcross, Enterprise Web Developer PDNORCROSS
Enterprise Applications
Rhett Smith, Team Lead RMSMITH6
Patrick Birmingham, Banner Development JPBIRMINGHAM
Sylvester Cartwright, Human Resources Systems SECARTWRIGHT
Peter Stuckey, Banner Development PMSTUCKEY
Curt Thompson, Banner Development CMTHOMPSON1
Sarah Travis, ImageNow SCDAVIS
Theresa Wrape-Lee, ServiceNow TMWRAPELEE
Project Implementation
Jason Rogers, Team Lead JMROGERS
Derek Abrams, Project Manager DAABRAMS
Jeff Hawkins, Applications WJHAWKINS
Jonathan Timm, Business Analyst JDTIMM

Client Support

Name E-mail
Mark Vaughn, Associate Director MSVAUGHN
Russ Riegel, Team Lead RRRIEGEL
Carlos Albert, Desktop Support CDALBERT
Ben Fisher, Desktop Support BTFISHER1
Sean Harris, Desktop Support FDHARRIS
Kim Melikian, Desktop Support KDMELIKIAN
Timothy Randolph, Desktop Support TXRANDOLPH
Alveno Smith, Training AXSMITH5

Networks and Infrastructure

Name E-mail
Thomas Bunton, Director of Technology Infrastructure & Operations TEBUNTON
Chris Austin, Research CAAUSTIN1
Ian Calder, Systems Architect ICCALDER
Albert Everett, Research AAEVERETT
Tim Stoddard, Associate Director TESTODDARD
Patricia Doss, Inventory Control PGDOSS
Clyde Wilkerson, Data Center Operator CXWILKERSON
Networks
Kevin Fitzgerald, Team Lead KWFITZGERALD
Alton Pouncey, Network Engineer ARPOUNCEY
Infrastructure
Greg Hicks, Team Lead GLHICKS
Jack Tipshus, Network Engineer JBTIPSHUS

Systems

Name E-mail
Thomas Bunton, Director of Technology Infrastructure & Operations TEBUNTON
Chris Barnett, Systems Administrator CWBARNETT
Charles McCloud, Systems Administrator CWMCCLOUD
Rich Petit, System Administrator RMPETIT
Tomas Rofkahr, Systems Administrator TFROFKAHR