Steward Training

This all day training begins with the roles and responsibilities of the steward and the special legal status of union representatives. Participants then explore the nuts and bolts of grievance processing, including the six grounds for a grievance, past practice, just cause for discipline, grievance investigation and rights to information, fact sheets, and grievance writing.

Sample Agenda

Day 1

  08:00 am – 08:30 am
  Introductions and Orientation


  09:00 am – 10:00 am
  Roles and Responsibilities of Stewards


  10:00 am – 10:15 am
  BREAK


  10:15 am – 11:45 am
  Screening Gripes from Grievances


  11:45 pm – 12:45 pm
  LUNCH


  12:45 am – 01:30 am
  Seven Tests of Just Cause


  01:30 pm – 02:30 pm
  Grievance Investigation:
  
  Interviewing Skills
  
  Rights to Information
  
  Fact Sheets


  02:30 pm – 02:45 pm
  BREAK


  02:45 pm – 04:00 pm
  Resolving Grievances at the Lowest Step
  
  The Do’s and Don’ts of Grievance Handling


  04:00 pm – 04:15 pm
  Writing a Grievance


  04:15pm – 04:30 pm
  Wrap Up and Evaluations