At Your Fingertips: Blackboard Student Support
By now, you’re probably at least familiar with the concept of “online courses.” However, you may be wondering “How do I access my online courses, and who’s going to help me if I have a problem?”
Blackboard is UA Little Rock’s online learning management system where students can access their course work, such as assignments, media, tests, and grades. You can also communicate with your classmates and instructors through the Blackboard interface via discussions, messaging, and video collaboration.
Blackboard’s technology accommodates a variety of learning environments. While students who take classes on campus may use Blackboard as a digital extension of their classroom, for fully online students, Blackboard is the classroom.
One example of how online students can have an engaging classroom experience without ever stepping foot on campus is through Blackboard Collaborate. Collaborate allows you to engage in real-time discussions with your classmates and instructors using a chat-room format with webcams, microphones, and screen-sharing, creating a face-to-face experience as if you were in a physical classroom together.
Because the technology is potentially new to many students, UA Little Rock offers Blackboard Student Support to assist those who may struggle with accessing or navigating their online courses. Some of the resources offered through UA Little Rock’s Blackboard Student Support include: —>
A variety of free resources are available at UALR to help students succeed in their courses, such as the Ottenheimer Library and Online Writing Lab. However, one of the most significant resources students have is often overlooked and underutilized—professors.
Developing professional relationships with your professors can be beneficial in more ways than just academic. Aside from gaining valuable academic advice related to your coursework, most professors regularly interact with other individuals in their field or industry. Having an amicable relationship with your professors can lead to opportunities both inside and outside the academic realm. —>
Between school, work, family and social obligations, finding time to get everything done can be a challenge. This is especially true for students taking online courses that have a lot of work-at-your-own-pace assignments. However, with a time-management plan this doesn’t have to be an obstacle. The following tips can help you develop a basic strategy for completing your online courses (and other tasks!), reduce stress and work more efficiently.
Get a planner or calendar.
Calendars are a great way to keep track of tests and assignment due dates. iStudiez Pro is one of many great digital options (you can also try the lite version for free), or you can order a traditional planner online through the UALR Bookstore when you order your textbooks.
Blackboard also has a built-in calendar feature that allows you to create date reminders. Read our Calendar tutorial for more information about the Blackboard Calendar. —>
Have regular, reliable access to a computer and Internet service.
You should have at least one back-up computer—either personal or borrowed—in the event your primary computer goes down.
Additionally, you need to have a reliable way to access the Internet. It is strongly recommended that you use a wired broadband connection to access Blackboard, especially when taking exams or submitting assignments.
The Blackboard Student Support staff strongly advises against using wireless Internet cards that plug into your USB port. Every semester, there are students whose grades suffer because their wireless Internet cards lost connection during a crucial moment (e.g. during an exam or while they were uploading an assignment). With that said,…
Back-up your work.
Anything can happen. To avoid losing important assignments, projects, and portfolios, you should make it a habit to frequently back-up your work on something other than your computer’s hard drive. Keep a flash drive or external hard drive handy, and plug it in while you work on your assignments. You can save your latest versions there when you reach stopping points. If you want access to your work wherever you go, working in Google Drive is a reliable solution. —>
You don’t need to have any experience with computers to take an online course.
While you don’t have to be a computer expert to take an online course, you will need to have a basic knowledge of computers. If you are considering taking a course online, first ask yourself the following questions:
- Are you comfortable using a computer on a daily basis?
- Do you have regular, reliable access to a computer? How about to an alternate computer should something happen to your primary?
- Do you have good written communication skills?