Whatâ€™s the Best Browser for the Job?
Using the best browser for the job can make a big difference in the operating performance of Blackboard. Â With the variety of browsers available and the ever-changing environment, knowing which one is best can be tough. Â Especially when it comes to the variety of problems that can arise from security settings and compatibility issues. Â The reality is, it may require using different browsers to accomplish different tasks. Â Below are some of the common issues we encounter and ways to overcome them.
Using Internet Explorer
Unfortunately, we do not recommend Internet Explorer. Â IE has many security features that make for a poor experience when using Blackboard. Â Users frequently report blank pages and unexpected behavior. Instead we recommend using Firefox for the most consistent experience.
Trouble viewing PDFs
Firefox for Mac OS users may have trouble-viewing PDFs in Blackboard. Â In this case, we recommend using another browser such as Apple Safari or Google Chrome. Â Another solution is to use a PDF plug-in such as the one offered by Schubert. Â This plug-in for Firefox, Chrome or Safari allows you to view, print or save PDFs from within the browser. Â When installing the plug-in make sure to indicate it is for educational use, in order to avoid any fees.
Security and Java
Recently, weâ€™ve heard a lot about potential security risks caused by Java. Â Java is a programming language and software platform that is required for certain features of Blackboard to function properly. Some of the important features of Blackboard, which use Java, include assessments*, surveys, discussions, file uploading and downloading. Â To guard against potential threats, make sure you have only the latest version installed on your computer. Â Visit our Java troubleshooting page to learn more and download the latest version.
*Firefox, in conjunction with up-to-date Java, provide the most reliable combination when taking assessments, e.g., tests, exams, and quizzes.
It is a good idea to have multiple browsers installed on your primary computer. Â Most of us in the office use either Firefox or Chrome. Â Itâ€™s common for us to switch between the two if we are experiencing unexpected behavior.