Information & Call Center

calltypebreakdownThe Information & Call Center served a total of 64,251 guests in FY2015 by face-to-face and phone assistance.

 

                                      Telephone Calls
Academic Advising Admissions & Financial Aid Cashier & Student Accounts Records & Registration Other Walk-Ins Total Calls Total Guests Served
2,131 9,134 4,824 7,401 30,049 10,712 53,539 64,251
% of Total Calls 4.0% 17.1% 9.0% 13.8% 56.1%
% of Total Guests Served 16.7% 83.3%  100%

All department employees were required to complete online safety and awareness training relevant to their roles in the Division of Student Affairs.

Posted in: Annual Report
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