FAQ

Frequently Asked Questions

How do I know what my ID number is?

When you apply online to BOSS, the system provides you with a temporary ID number so you can access the system during the admissions process. Once your information has processed through the system, your official ID number starting with the letter “T” for Trojan followed by 8-digits (ex. T00123456) will be issued.

You can also obtain your ID number by attempting to login to BOSS by typing in your Social Security number (SSN) as your User ID and select “Login”. Your official ID Number will then be displayed. You should record the new ID number at that time and close your browser window to help reduce the risk of identity theft. [back to top]

Can I select my own ID number?

No. To ensure greater efficiency and security, UALR issues computer-generated ID numbers. [back to top]

How will I know if my ID number is being sent to the right address?

The address you submitted at the time of application is the address where your Student ID number will be sent. If this address has changed, you need to log on to BOSS and follow the Personal Information tab and link to update your contact information. [back to top]

If I attended UALR in the past, do I keep my old ID number or do I get a new UALR ID number?

In order to maintain consistency and accuracy, UALR converted all previous institutional records and has issued new ID numbers to all students, staff, and faculty. The new ID numbers begin with the letter “T” for Trojan followed by 8-digits (ex. T00123456). [back to top]

If I am both an employee and student of the University will I receive two different numbers?

No, each individual is issued only one ID number. For further information about your ID number, please contact the UALR Office of Records and Registration in the Administration South Building, or call 569-3110.
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What is a Campus Card and where can I get one?

The Campus Card is the official name for your UALR picture ID card (note: this card shows your ID number and library number). You can get your Campus Card at Reception Services, which is located on the bottom floor of the Donaghey Student Center (DSC) by the main entrance of the Fitness & Aquatics Center. There is no fee to obtain your first card.
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Where can I use my Campus Card?

Your card should be carried with you when you are on campus. Please note that the card is the property of UALR and must be surrendered upon request.

You can use your card in the following ways:

  • To access the DSC Fitness Center
  • To check out books and resources at the Ottenheimer Library circulation desk
  • As a declining balance card. You can deposit money on the card and use it at any Dining Services vendor (office located in the DSC)
  • Enter the south entrance on Campus Drive from Asher Avenue
  • Park in no-fee parking lots (Parking Map) designated as ID required areas. Note hang-tag required lots are fee-based and managed through Public Safety.
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Do I have to renew my campus card every semester?

Once you receive your campus card, you do not have to come back and get it updated or activated. The card automatically updates as soon as the new semester begins. Also, you must be an active, enrolled student for your card to function. If you have any holds on your student account, your card will be denied. [back to top]

How do I get a new card if it is lost?

The cost to replace a card is $15.00 for a card replacement. If your card is damaged or ceases to function, there is no cost for replacement. You must however, bring in your old card to receive a new one (without a replacement charge). [back to top]

How can I become a member of the Fitness Center?

Fitness Center memberships require card access. The DSC sells Fitness Center memberships which allow card access to the following groups:

  • UALR student’s immediate family members
  • UALR Cooperative Extension staff
  • UALR Cooperative Extension immediate family members
  • UALR alumni
  • UALR alumni immediate family members
  • UAMS students and employees
  • UAMS immediate family members of students and employees
  • Anyone who has worked or taken classes from LRU or LRJC
What if I have other questions?

If you have other questions, please contact Reception Services. [back to top]