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Blackboard Support

Contact Info & Hours

E-Mail

You can e-mail the Help Desk at bbhelp@ualr.edu. This is the preferred contact method for technical questions about Blackboard.

Phone

For Blackboard technical support, you can contact the Blackboard Help Desk by phone during regular business hours at 501.683.7622 or during extended hours at 501.626.3318.

Hours

During our regular business hours, technical support is available via phone, e-mail and Pronto Help Desk. During our extended hours, limited support is available via phone and e-mail.

Regular Hours Extended Hours
Monday – Friday 8:00 a.m. – 5:00 p.m. 6:00 p.m. – 9:00 p.m.
Saturday & Sunday 9:00 a.m. – 6:00 p.m.
Updated 8.25.2011