This course focuses on the use of emotional intelligence in professional communication settings and how to use positive communication to adapt your messages to various audiences, navigate difficult work situations, and be a positive co-worker.
By the end of this course, you will:
- Have the ability to lead others by understanding your self and adapting your message to others.
- Use positive communication skills to collaborate in work environments.
- Use your emotions as an asset when interacting in professional settings.
- Learn how to deal with difficult work situations in a professional way.