[{"id":2021,"date":"2022-07-25T13:10:22","date_gmt":"2022-07-25T18:10:22","guid":{"rendered":"https:\/\/ualrprd.wpengine.com\/bursar\/?page_id=2021"},"modified":"2025-01-03T12:16:10","modified_gmt":"2025-01-03T18:16:10","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/ualr.edu\/bursar\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n
\n
<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9610,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2021","page","type-page","status-publish","hentry"],"yoast_head":"\nContact Us - Bursar's Office - UA Little Rock<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ualr.edu\/bursar\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ualr.edu\/bursar\/contact-us\/\" \/>\n<meta property=\"og:site_name\" content=\"Bursar's Office\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/UALittleRock\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-03T18:16:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-social.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ualr.edu\/bursar\/contact-us\/\",\"url\":\"https:\/\/ualr.edu\/bursar\/contact-us\/\",\"name\":\"Contact Us - 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Bursar's Office - UA Little Rock","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ualr.edu\/bursar\/contact-us\/","og_locale":"en_US","og_type":"article","og_title":"Contact Us","og_url":"https:\/\/ualr.edu\/bursar\/contact-us\/","og_site_name":"Bursar's Office","article_publisher":"https:\/\/www.facebook.com\/UALittleRock\/","article_modified_time":"2025-01-03T18:16:10+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-social.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ualr.edu\/bursar\/contact-us\/","url":"https:\/\/ualr.edu\/bursar\/contact-us\/","name":"Contact Us - Bursar's Office - UA Little Rock","isPartOf":{"@id":"https:\/\/ualr.edu\/bursar\/#website"},"datePublished":"2022-07-25T18:10:22+00:00","dateModified":"2025-01-03T18:16:10+00:00","breadcrumb":{"@id":"https:\/\/ualr.edu\/bursar\/contact-us\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ualr.edu\/bursar\/contact-us\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ualr.edu\/bursar\/contact-us\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/ualr.edu\/bursar\/"},{"@type":"ListItem","position":2,"name":"Contact Us"}]},{"@type":"WebSite","@id":"https:\/\/ualr.edu\/bursar\/#website","url":"https:\/\/ualr.edu\/bursar\/","name":"Bursar's Office","description":"UA Little Rock","publisher":{"@id":"https:\/\/ualr.edu\/bursar\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/ualr.edu\/bursar\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/ualr.edu\/bursar\/#organization","name":"UA Little Rock","url":"https:\/\/ualr.edu\/bursar\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/ualr.edu\/bursar\/#\/schema\/logo\/image\/","url":"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-logo-yoast.png","contentUrl":"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-logo-yoast.png","width":696,"height":696,"caption":"UA Little Rock"},"image":{"@id":"https:\/\/ualr.edu\/bursar\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/UALittleRock\/","https:\/\/www.youtube.com\/user\/ualrvideo","https:\/\/www.linkedin.com\/school\/university-of-arkansas-at-little-rock\/","https:\/\/www.instagram.com\/ualr\/"],"description":"The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities.","email":"ask@ualr.edu","telephone":"501-916-3000","legalName":"UA Little Rock"}]}},"_links":{"self":[{"href":"https:\/\/ualr.edu\/bursar\/wp-json\/wp\/v2\/pages\/2021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ualr.edu\/bursar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ualr.edu\/bursar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ualr.edu\/bursar\/wp-json\/wp\/v2\/users\/9610"}],"replies":[{"embeddable":true,"href":"https:\/\/ualr.edu\/bursar\/wp-json\/wp\/v2\/comments?post=2021"}],"version-history":[{"count":0,"href":"https:\/\/ualr.edu\/bursar\/wp-json\/wp\/v2\/pages\/2021\/revisions"}],"wp:attachment":[{"href":"https:\/\/ualr.edu\/bursar\/wp-json\/wp\/v2\/media?parent=2021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":1849,"date":"2021-09-24T09:57:47","date_gmt":"2021-09-24T14:57:47","guid":{"rendered":"https:\/\/ualrprd.wpengine.com\/bursar\/?page_id=1849"},"modified":"2025-01-03T12:16:43","modified_gmt":"2025-01-03T18:16:43","slug":"tuition-waivers-for-students-age-60-and-over","status":"publish","type":"page","link":"https:\/\/ualr.edu\/bursar\/tuition-waivers-for-students-age-60-and-over\/","title":{"rendered":"Tuition Waivers for Students Age 60 and Over"},"content":{"rendered":"\n<p>If you are an Arkansas resident who is at least 60 years of age and has been admitted to UA Little Rock, you can receive a waiver of all tuition and student fees for courses in which that student is <strong>enrolled for credit<\/strong>. The waiver will be granted on a space-available basis.<\/p>\n\n\n\n<p><strong>The <a href=\"https:\/\/apply.ualr.edu\/\">online application<\/a> fee ($40),<\/strong> <strong>bookstore purchases,<\/strong> <strong>parking permits, parking tickets, and Health Services visits are excluded from the over 60 waiver.<\/strong><\/p>\n\n\n\n<p>Qualifying students can register for classes only on the last day of the regular registration period and the entire late registration period each academic term to receive the waiver.<\/p>\n\n\n\n<p>Students eligible for the waiver will not be subject to late registration fees, late payment fees, or any collection actions. If the student is degree-seeking, transcripts are required from all institutions for transfer work. Students in this category are not eligible for federal aid.<\/p>\n\n\n\n<p><strong>Note:<\/strong> You must have reached your 60th birthday prior to the first day of the semester in order to receive the tuition waiver. You will need to provide proof of age to <a href=\"https:\/\/ualr.edu\/bursar\/studentaccounts\/\">Student Accounts<\/a>, such as an AR driver\u2019s license or state ID, to establish eligibility for a tuition waiver.<\/p>\n\n\n\n<p>Please refer to the <a href=\"https:\/\/ualr.edu\/policy\/home\/business\/tuition-waiver-sixty-and-older\/\">Tuition Waiver for Sixty and Older<\/a> policy for more information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are an Arkansas resident who is at least 60 years of age and has been admitted to UA Little Rock, you can receive a waiver of all tuition <a href=\"https:\/\/ualr.edu\/bursar\/tuition-waivers-for-students-age-60-and-over\/\" class=\"more-link\">…<span class=\"screen-reader-text\"> Tuition Waivers for Students Age 60 and Over<\/span><\/a><\/p>\n","protected":false},"author":1917,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1849","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Tuition Waivers for Students Age 60 and Over - Bursar's Office - UA Little Rock<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ualr.edu\/bursar\/tuition-waivers-for-students-age-60-and-over\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tuition Waivers for Students Age 60 and Over\" \/>\n<meta property=\"og:description\" content=\"If you are an Arkansas resident who is at least 60 years of age and has been admitted to UA Little Rock, you can receive a waiver of all tuition ... 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Students may not appeal charges for courses in which they received credit (A, B, C, D, or CR grade).<\/strong> <em><strong>Please note that Student Accounts Appeals must be filed within one calendar year following the end of the semester being appealed.<\/strong><\/em><\/p>\n\n\n\n<p>To appeal a charge on your student account, please complete the form below and attach all documentation that is specifically related to the appeal and may be beneficial when reviewing the appeal. The Bursar\u2019s Office will either make a decision or contact you for further documentation within thirty (30) business days. If your appeal is approved and you received financial aid during the semester of your appeal, the Office of Financial Aid will review your account for potential adjustments. All decisions will be communicated to you in writing to your UA Little Rock email address. If you have any questions or concerns about this process, please contact Student Accounts at 501-916-3450. <strong>USE YOUR UA LITTLE ROCK EMAIL IF YOU HAVE ONE.<\/strong><\/p>\n\n\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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id='gform_fields_5' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_5_19\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\" ><label class='gfield_label gform-field-label' for='input_5_19'>Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_19' id='input_5_19' type='text' value='' class='medium' aria-required=\"true\" aria-invalid=\"false\" \/><\/div><\/div><fieldset id=\"field_5_2\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\" ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"This field is hidden when viewing the form\"><\/i><span>This field is hidden when viewing the form<\/span><\/div><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_5_2'>\n \n <span id='input_5_2_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n <input type='text' name='input_2.3' id='input_5_2_3' value='' aria-required='true' \/>\n <label for='input_5_2_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n <\/span>\n \n <span id='input_5_2_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n <input type='text' name='input_2.6' 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class='ginput_container ginput_container_email'>\n <input name='input_5' id='input_5_5' type='email' value='' class='medium' aria-required=\"true\" aria-invalid=\"false\" \/>\n <\/div><\/div><div id=\"field_5_12\" class=\"gfield gfield--type-text gfield--input-type-text field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\" ><label class='gfield_label gform-field-label' for='input_5_12'>What semester were these charges assessed?<\/label><div class='ginput_container ginput_container_text'><input name='input_12' id='input_5_12' type='text' value='' class='medium' aria-describedby=\"gfield_description_5_12\" aria-invalid=\"false\" \/><\/div><div class='gfield_description' id='gfield_description_5_12'>ex. Fall 2017<\/div><\/div><fieldset id=\"field_5_18\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >What would you like to appeal?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_5_18'><div class='gchoice gchoice_5_18_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_18.1' type='checkbox' value='Tuition charges' id='choice_5_18_1' aria-describedby=\"gfield_description_5_18\"\/>\n\t\t\t\t\t\t\t\t<label for='choice_5_18_1' id='label_5_18_1' class='gform-field-label gform-field-label--type-inline'>Tuition charges<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_5_18_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_18.2' type='checkbox' value='Fee charges' id='choice_5_18_2' \/>\n\t\t\t\t\t\t\t\t<label for='choice_5_18_2' id='label_5_18_2' class='gform-field-label gform-field-label--type-inline'>Fee charges<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_5_18_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_18.3' type='checkbox' value='Late fee' id='choice_5_18_3' \/>\n\t\t\t\t\t\t\t\t<label for='choice_5_18_3' id='label_5_18_3' class='gform-field-label gform-field-label--type-inline'>Late fee<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_5_18_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_18.4' type='checkbox' value='Other (provide response in next block)' id='choice_5_18_4' \/>\n\t\t\t\t\t\t\t\t<label for='choice_5_18_4' id='label_5_18_4' class='gform-field-label gform-field-label--type-inline'>Other (provide response in next block)<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><div class='gfield_description' id='gfield_description_5_18'>Please indicate all that apply.<\/div><\/fieldset><div id=\"field_5_16\" class=\"gfield gfield--type-text gfield--input-type-text field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\" ><label class='gfield_label gform-field-label' for='input_5_16'>Other reason for appeal.<\/label><div class='ginput_container ginput_container_text'><input name='input_16' id='input_5_16' type='text' value='' class='medium' maxlength='50' aria-describedby=\"gfield_description_5_16\" aria-invalid=\"false\" \/><\/div><div class='gfield_description' id='gfield_description_5_16'>Max characters: 50<\/div><\/div><div id=\"field_5_13\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\" ><label class='gfield_label gform-field-label' for='input_5_13'>What is the rationale for your appeal?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_13' id='input_5_13' class='textarea medium' aria-describedby=\"gfield_description_5_13\" maxlength='1000' aria-required=\"true\" aria-invalid=\"false\" rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_5_13'>Please be as specific as possible. 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Students may not appeal charges for courses in which they received credit (A, B, C, D, or CR grade). Please note that <a href=\"https:\/\/ualr.edu\/bursar\/studentaccounts\/appeal\/\" class=\"more-link\">…<span class=\"screen-reader-text\"> Student Accounts Online Appeal<\/span><\/a><\/p>\n","protected":false},"author":196,"featured_media":0,"parent":138,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1254","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Student Accounts Online Appeal - Bursar's Office - UA Little Rock<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ualr.edu\/bursar\/studentaccounts\/appeal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Student Accounts Online Appeal\" \/>\n<meta property=\"og:description\" content=\"Students must be officially withdrawn from the semester. Students may not appeal charges for courses in which they received credit (A, B, C, D, or CR grade). Please note that ... 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Us – Location and Staff"},"content":{"rendered":"\n<p>The Bursar’s Office is comprised of the <a href=\"https:\/\/ualr.edu\/bursar\/cashier\/\">Cashier’s Office<\/a> and <a href=\"https:\/\/ualr.edu\/bursar\/studentaccounts\/\">Student Accounts<\/a>, both of which serve valuable functions within UA Little Rock.<\/p>\n\n\n\n<p>If you have any questions, please contact us at 501-916-3450 or <a href=\"mailto:studentaccounts@ualr.edu\">studentaccounts@ualr.edu<\/a>.<\/p>\n\n\n\n<p><strong>Location:<\/strong> First floor of the <a href=\"https:\/\/ualr.edu\/about\/campus\/\">Student Services Center<\/a><br>\nCashier\u2019s Office: Lobby<br>\nStudent Accounts: Room 120<\/p>\n\n\n\n<p><strong>Office hours:<\/strong> 8 a.m. to 5 p.m., Monday – Friday<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Office<\/th><th>Title<\/th><th>First Name<\/th><th>Last Name<\/th><th>Email<\/th><\/tr><\/thead><tbody><tr><td>Bursar’s Office<\/td><td>Bursar<\/td><td>Amy<\/td><td>Frets<\/td><td><a href=\"mailto:amfrets@ualr.edu\">amfrets<\/a><\/td><\/tr><tr><td>Student Accounts<\/td><td>Director of Student Accounts<\/td><td>Kesha<\/td><td>Robinson<\/td><td><a href=\"mailto:kjrobinson2@ualr.edu\">kjrobinson2<\/a><\/td><\/tr><tr><td>Student Accounts<\/td><td>Collections Specialist<\/td><td>Vacant<\/td><td><\/td><td><\/td><\/tr><tr><td>Student Accounts<\/td><td>Interim Sponsored Contracts Specialist<\/td><td>Kesha <\/td><td>Robinson<\/td><td><a href=\"mailto:thirdpartystudentaccounts@ualr.edu\">thirdpartystudentaccounts<\/a><\/td><\/tr><tr><td>Student Accounts<\/td><td>Customer Service Representative <\/td><td>David<\/td><td>Johnson<\/td><td><a href=\"mailto:dbjohnson@ualr.edu\">dbjohnson<\/a><\/td><\/tr><tr><td>Cashier’s Office<\/td><td>Cashier Supervisor<\/td><td>Darlene<\/td><td>Bunt<\/td><td><a href=\"mailto:drwinkler@ualr.edu\">drwinkler<\/a><\/td><\/tr><tr><td>Cashier’s Office<\/td><td>Cashier<\/td><td>Nancy<\/td><td>Aldrich<\/td><td><a href=\"mailto:nlaldrich@ualr.edu\">nlaldrich<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>The mission of the Bursar’s Office at the University of Arkansas at Little Rock is to efficiently enable and assist students and departments in meeting their financial obligations, with a focus on financial integrity and accountability. The Bursar’s Office is responsible for the management of key university financial resources and records and acts as a central collection point for university receipts. In fulfilling our mission we promote and support:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-mission\">Mission<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Customer Service<\/strong>: We strive to provide helpful, knowledgeable assistance to students, campus departments, and other constituents in a timely manner, and keep their interests at the forefront of our decision making.<\/li>\n\n\n\n<li><strong>Diversity<\/strong>: We respect all members of the community, and strive to support the university’s commitment to improving diversity in order to create a supportive and inclusive climate for all.<\/li>\n\n\n\n<li><strong>Employee Development<\/strong>: We value personal and professional development that leads to enhanced quality of life and a positive work experience.<\/li>\n\n\n\n<li><strong>Integrity<\/strong>: We value high standards of ethical behavior. We demonstrate and expect responsibility and accountability.<\/li>\n\n\n\n<li><strong>Continuous Improvement<\/strong>: We promote innovative uses of resources on behalf of our customers, and seek to encourage others to welcome change that results in positive outcomes and improvements.<\/li>\n\n\n\n<li><strong>Quality<\/strong>: We value the consistent delivery of accurate timely information required by our customers and seek to be proactive in providing services.<\/li>\n\n\n\n<li><strong>Collaboration<\/strong>: We promote the sharing of ideas, teamwork, and communication in support of operations and strategic priorities.<\/li>\n\n\n\n<li><strong>Environmental Responsibility<\/strong>: We support the campus commitment to protecting the environment by making process improvements that reduce waste and energy consumption through the use of technology.<\/li>\n<\/ul>\n\n\n\n<p>The Bursar\u2019s Office is committed to providing professional assistance to students, parents, third-party agencies, faculty, and staff. We serve as the main monetary collection point for the University of Arkansas at Little Rock and strive to offer the best possible service consistent with policies and regulations. We consistently review our practices to improve our relationship with the campus community.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Bursar’s Office is comprised of the Cashier’s Office and Student Accounts, both of which serve valuable functions within UA Little Rock. If you have any questions, please contact us <a href=\"https:\/\/ualr.edu\/bursar\/about\/\" class=\"more-link\">…<span class=\"screen-reader-text\"> About Us – Location and Staff<\/span><\/a><\/p>\n","protected":false},"author":196,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1221","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>About Us - Location and Staff - Bursar's Office - UA Little Rock<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ualr.edu\/bursar\/about\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About Us - Location and Staff\" \/>\n<meta property=\"og:description\" content=\"The Bursar’s Office is comprised of the Cashier’s Office and Student Accounts, both of which serve valuable functions within UA Little Rock. 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About Us – Location and Staff\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ualr.edu\/bursar\/about\/\" \/>\n<meta property=\"og:site_name\" content=\"Bursar's Office\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/UALittleRock\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-16T19:02:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-social.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ualr.edu\/bursar\/about\/\",\"url\":\"https:\/\/ualr.edu\/bursar\/about\/\",\"name\":\"About Us - Location and Staff - Bursar's Office - UA Little Rock\",\"isPartOf\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/#website\"},\"datePublished\":\"2018-04-19T20:47:17+00:00\",\"dateModified\":\"2025-04-16T19:02:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/about\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ualr.edu\/bursar\/about\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ualr.edu\/bursar\/about\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ualr.edu\/bursar\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"About Us – Location and Staff\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ualr.edu\/bursar\/#website\",\"url\":\"https:\/\/ualr.edu\/bursar\/\",\"name\":\"Bursar's Office\",\"description\":\"UA Little Rock\",\"publisher\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ualr.edu\/bursar\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ualr.edu\/bursar\/#organization\",\"name\":\"UA Little Rock\",\"url\":\"https:\/\/ualr.edu\/bursar\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ualr.edu\/bursar\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-logo-yoast.png\",\"contentUrl\":\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-logo-yoast.png\",\"width\":696,\"height\":696,\"caption\":\"UA Little Rock\"},\"image\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/UALittleRock\/\",\"https:\/\/www.youtube.com\/user\/ualrvideo\",\"https:\/\/www.linkedin.com\/school\/university-of-arkansas-at-little-rock\/\",\"https:\/\/www.instagram.com\/ualr\/\"],\"description\":\"The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities.\",\"email\":\"ask@ualr.edu\",\"telephone\":\"501-916-3000\",\"legalName\":\"UA Little Rock\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"About Us - Location and Staff - Bursar's Office - UA Little Rock","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ualr.edu\/bursar\/about\/","og_locale":"en_US","og_type":"article","og_title":"About Us - Location and Staff","og_description":"The Bursar’s Office is comprised of the Cashier’s Office and Student Accounts, both of which serve valuable functions within UA Little Rock. 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The transaction will post directly to the student’s account, and the funds will deposit directly to UA Little Rock’s bank account. The steps below explain the process of paying with a foreign currency:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to <a href=\"http:\/\/Workday.ualr.edu\">Workday<\/a><\/li>\n\n\n\n<li>Select “Financials Hub”<\/li>\n\n\n\n<li>Select “Make a Payment”<\/li>\n\n\n\n<li>Select the semester you want to pay<\/li>\n\n\n\n<li>Click “Checkout”<\/li>\n\n\n\n<li>Select “International Payment”<\/li>\n\n\n\n<li>Select the country from which you are paying<\/li>\n\n\n\n<li>Select “International Payment Option”<\/li>\n\n\n\n<li>Enter the appropriate information<\/li>\n<\/ol>\n\n\n\n<p>The pay with foreign currency function helps international students make payments easily with their foreign currency. However, this entire process from beginning to end can potentially take a few weeks to post to the student’s account, so students should allow enough time before the payment deadline for the payment to process.<\/p>\n\n\n\n<p>Please contact the Bursar’s Office at 501-916-3450 with any questions or if you need assistance with the pay with foreign currency process.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>International students, or a relative who lives out of the country paying for their charges, can now pay with foreign currency in a very simple process. The transaction will post <a href=\"https:\/\/ualr.edu\/bursar\/tuitionandfees\/pay-foreign-currency\/\" class=\"more-link\">…<span class=\"screen-reader-text\"> Pay with Foreign Currency<\/span><\/a><\/p>\n","protected":false},"author":196,"featured_media":0,"parent":5,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-849","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pay with Foreign Currency - Bursar's Office - UA Little Rock<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ualr.edu\/bursar\/tuitionandfees\/pay-foreign-currency\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pay with Foreign Currency\" \/>\n<meta property=\"og:description\" content=\"International students, or a relative who lives out of the country paying for their charges, can now pay with foreign currency in a very simple process. The transaction will post ... Pay with Foreign Currency\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ualr.edu\/bursar\/tuitionandfees\/pay-foreign-currency\/\" \/>\n<meta property=\"og:site_name\" content=\"Bursar's Office\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/UALittleRock\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-14T21:01:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-social.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ualr.edu\/bursar\/tuitionandfees\/pay-foreign-currency\/\",\"url\":\"https:\/\/ualr.edu\/bursar\/tuitionandfees\/pay-foreign-currency\/\",\"name\":\"Pay with Foreign Currency - Bursar's Office - UA Little Rock\",\"isPartOf\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/#website\"},\"datePublished\":\"2015-06-26T17:27:26+00:00\",\"dateModified\":\"2025-11-14T21:01:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/tuitionandfees\/pay-foreign-currency\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ualr.edu\/bursar\/tuitionandfees\/pay-foreign-currency\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ualr.edu\/bursar\/tuitionandfees\/pay-foreign-currency\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ualr.edu\/bursar\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Tuition and Fees\",\"item\":\"https:\/\/ualr.edu\/bursar\/tuitionandfees\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Pay with Foreign Currency\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ualr.edu\/bursar\/#website\",\"url\":\"https:\/\/ualr.edu\/bursar\/\",\"name\":\"Bursar's Office\",\"description\":\"UA Little Rock\",\"publisher\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ualr.edu\/bursar\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ualr.edu\/bursar\/#organization\",\"name\":\"UA Little Rock\",\"url\":\"https:\/\/ualr.edu\/bursar\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ualr.edu\/bursar\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-logo-yoast.png\",\"contentUrl\":\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-logo-yoast.png\",\"width\":696,\"height\":696,\"caption\":\"UA Little Rock\"},\"image\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/UALittleRock\/\",\"https:\/\/www.youtube.com\/user\/ualrvideo\",\"https:\/\/www.linkedin.com\/school\/university-of-arkansas-at-little-rock\/\",\"https:\/\/www.instagram.com\/ualr\/\"],\"description\":\"The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities.\",\"email\":\"ask@ualr.edu\",\"telephone\":\"501-916-3000\",\"legalName\":\"UA Little Rock\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Pay with Foreign Currency - Bursar's Office - UA Little Rock","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ualr.edu\/bursar\/tuitionandfees\/pay-foreign-currency\/","og_locale":"en_US","og_type":"article","og_title":"Pay with Foreign Currency","og_description":"International students, or a relative who lives out of the country paying for their charges, can now pay with foreign currency in a very simple process. 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An example of the department procedures is provided below, as well as a Word document (template) that can be modified for your department.<\/p>\n\n\n\n<p><a href=\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2015\/02\/Example-of-Cash-Collections-Procedures.pdf\">Example of Department Cash Collections and PCI Compliance Procedures<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2015\/02\/Example-of-Cash-Collections-Procedures.docx\">Word Document\/Template for Editing<\/a><\/p>\n\n\n\n<p>Please feel free to contact the Cashier’s Office at 501-916-5537 if you need help completing these documents or if you have any questions.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pursuant to UA Little Rock Policy 303.1, departments are required to prepare Cash Collections and PCI Compliance Procedures specific to their department on an annual basis, along with the Authorization <a href=\"https:\/\/ualr.edu\/bursar\/employee-services\/collection-of-university-funds\/department-cash-collection-procedures\/\" class=\"more-link\">…<span class=\"screen-reader-text\"> Department Cash Collection Procedures<\/span><\/a><\/p>\n","protected":false},"author":196,"featured_media":0,"parent":257,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-780","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Department Cash Collection Procedures - Bursar's Office - UA Little Rock<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ualr.edu\/bursar\/employee-services\/collection-of-university-funds\/department-cash-collection-procedures\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Department Cash Collection Procedures\" \/>\n<meta property=\"og:description\" content=\"Pursuant to UA Little Rock Policy 303.1, departments are required to prepare Cash Collections and PCI Compliance Procedures specific to their department on an annual basis, along with the Authorization ... Department Cash Collection Procedures\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ualr.edu\/bursar\/employee-services\/collection-of-university-funds\/department-cash-collection-procedures\/\" \/>\n<meta property=\"og:site_name\" content=\"Bursar's Office\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/UALittleRock\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-03T18:22:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-social.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ualr.edu\/bursar\/employee-services\/collection-of-university-funds\/department-cash-collection-procedures\/\",\"url\":\"https:\/\/ualr.edu\/bursar\/employee-services\/collection-of-university-funds\/department-cash-collection-procedures\/\",\"name\":\"Department Cash Collection Procedures - 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Little 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Response for Credit Card Number Received in Email"},"content":{"rendered":"\n<p>If a credit card number is received via email, employees should respond as follows:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Thank you for your recent communication regarding payment for [<em>enter item or event<\/em>]. For your protection, we cannot accept credit card information via email. Email is an insecure means of transmitting information and you should never use it to send your credit card number or other sensitive personal information (i.e., passwords, Social Security Number, etc.). Please call our office at [<em>enter phone number<\/em>] during regular business hours to complete the transaction or visit [<em>enter website address, if available<\/em>]. Thank you.<\/p>\n<\/blockquote>\n\n\n\n<p><strong>Finally, it is imperative that you delete the cardholder data from your response and delete the original message after replying.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If a credit card number is received via email, employees should respond as follows: Thank you for your recent communication regarding payment for [enter item or event]. For your protection, <a href=\"https:\/\/ualr.edu\/bursar\/employee-services\/collection-of-university-funds\/template-response-for-credit-card-number-received-in-email\/\" class=\"more-link\">…<span class=\"screen-reader-text\"> Template Response for Credit Card Number Received in Email<\/span><\/a><\/p>\n","protected":false},"author":196,"featured_media":0,"parent":257,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-770","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Template Response for Credit Card Number Received in Email - Bursar's Office - UA Little Rock<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ualr.edu\/bursar\/employee-services\/collection-of-university-funds\/template-response-for-credit-card-number-received-in-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Template Response for Credit Card Number Received in Email\" \/>\n<meta property=\"og:description\" content=\"If a credit card number is received via email, employees should respond as follows: Thank you for your recent communication regarding payment for [enter item or event]. 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of Financial Responsibility"},"content":{"rendered":"\n<p>When you register for classes, you will be required to acknowledge your financial responsibility, as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>I understand that upon my registration, I have made a contractual financial obligation to pay all tuition and fees associated with any classes in which I register, unless I drop\/withdraw by the <a href=\"https:\/\/ualr.edu\/bursar\/refunds\/\">tuition and fee adjustment schedule dates<\/a> listed on the Bursar’s website. <strong>“Not Attending” does not remove this obligation.\u00a0<\/strong><\/li>\n\n\n\n<li>I am responsible for reading and following the <strong><a href=\"https:\/\/ualr.edu\/policy\/home\/student\/withdrawal-from-ualr\/\">drop\/withdrawal policy<\/a><\/strong> of the university, as posted on the Bursar’s website.<\/li>\n\n\n\n<li>I understand I am responsible for tuition and fee charges for courses dropped outside of the<strong><a href=\"https:\/\/ualr.edu\/bursar\/refunds\/\"> Adjustment Schedule<\/a><\/strong> found on the Bursar’s website.<\/li>\n\n\n\n<li>I authorize UA Little Rock to apply any financial aid I receive toward my account balance. If my aid is reduced or canceled, I understand that I will be fully responsible for all charges not covered by financial aid and am required to make payment arrangements. <strong>Failure to make payment arrangements will result in a hold on your account.<\/strong><\/li>\n\n\n\n<li>UA Little Rock’s official method of correspondence with students, including billing, is via the UA Little Rock assigned email address. I accept my responsibility to access my UA Little Rock assigned email account regularly and to take any required action.<\/li>\n\n\n\n<li>I understand and agree that UA Little Rock will assess financial penalties on any past-due accounts. The penalties assessed are $50 for each late payment. At semester end, I understand and agree that if I have a past due account, my account may be referred to an outside collection agency and result in additional charges that are up to 33% of the outstanding principal debt.<\/li>\n<\/ul>\n\n\n\n<p>Please visit <a href=\"https:\/\/ualr.edu\/policy\/collection-procedures-for-student-receivables\/\">Collection Procedures for Student Receivables<\/a> to review the collection procedures for student receivables. Further questions may be directed to the Bursar\u2019s Office at 501-916-3450.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you register for classes, you will be required to acknowledge your financial responsibility, as follows: Please visit Collection Procedures for Student Receivables to review the collection procedures for student <a href=\"https:\/\/ualr.edu\/bursar\/acknowledgement-of-financial-responsibility\/\" class=\"more-link\">…<span class=\"screen-reader-text\"> Acknowledgement of Financial Responsibility<\/span><\/a><\/p>\n","protected":false},"author":196,"featured_media":1181,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-565","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Acknowledgement of Financial Responsibility - Bursar's Office - UA Little Rock<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ualr.edu\/bursar\/acknowledgement-of-financial-responsibility\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Acknowledgement of Financial Responsibility\" \/>\n<meta property=\"og:description\" content=\"When you register for classes, you will be required to acknowledge your financial responsibility, as follows: Please visit Collection Procedures for Student Receivables to review the collection procedures for student ... 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Little 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for Collection of University Funds and Compliance to PCI Regulations"},"content":{"rendered":"\n<p>The following procedures are recommended to carry out the intent of UA Little Rock <a href=\"https:\/\/ualr.edu\/policy\/home\/business\/collection-university-funds\/\">Policy 303.1 – Collection of University Funds and Compliance to Payment Card Industry (PCI) Regulations<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-definitions\">Definitions<\/h2>\n\n\n\n<p><em>Cardholder data. <\/em>The full magnetic stripe of the card or the entire card number plus any of the following: cardholder name, expiration date, service code.<\/p>\n\n\n\n<p><em>Cash.<\/em> All monetary resources, including coins, currency, checks, credit cards, or any other form of payment received by the university.<\/p>\n\n\n\n<p><em>PCI-DSS. <\/em>The Payment Card Industry Data Security Standard was adopted to assure the protection of customer data and credit card numbers.<\/p>\n\n\n\n<p><em>PCI environment.<\/em> This includes computers, network hardware, and the segment of the UA Little Rock network (PCI VLAN) configured to meet the PCI standards for electronic submission, processing, or storage of cardholder data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-procedures\">Procedures<\/h2>\n\n\n\n<p><a href=\"https:\/\/ualr.edu\/policy\/home\/business\/collection-university-funds\/\">UA Little Rock Policy 303.1 – Collection of University Funds and Compliance to Payment Card Industry (PCI) Regulations<\/a> establishes guidelines for the collection, control, and deposit of cash receipts. Campus departments which collect cash for events or other purposes must be authorized by the Bursar’s Office prior to receiving cash. In addition, they must develop written procedures governing cash handling and adherence to PCI compliance regulations.<\/p>\n\n\n\n<p>Department Procedures. Title 19, Chapter 4, Subchapter 5 of the Arkansas State Accounting and Budgetary Procedures Manual, entitled “R4-19-4-501 Cash Receipts Internal Control,” sets forth the guidelines to be used by UA Little Rock in developing those procedures. Written procedures should include, at a minimum, the persons authorized to collect cash, method of documenting cash receipts, security procedures, reconciliation procedures, and depository procedures. Further, written procedures should document that the department will comply with PCI compliance guidelines. Suggested guidelines in each of these areas are outlined below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-collection-of-funds-guidelines\">Collection of Funds Guidelines<\/h3>\n\n\n\n<p><em>Persons authorized to collect cash.<\/em> The duties of collecting cash, maintaining documentation, preparing deposits, and reconciling records should be separated among different employees. When this is not feasible, strict individual accountability and management supervision and review is required. The department’s written procedures should name the individual employees (or the position title) who are authorized to perform cash handling duties.<\/p>\n\n\n\n<p><em>Method of documenting cash receipts.<\/em> Departments that collect cash must have acceptable documentation for all amounts collected. Computer-generated receipts, cash register receipts, or pre-numbered receipt books or tickets are examples of acceptable forms of documentation. For audit purposes, all documentation should be retained in a separate location from the place where cash is stored. All voided transactions (receipts) should be clearly marked as such and have proper authorization.<\/p>\n\n\n\n<p><em>Security procedures.<\/em> Procedures should be established to maintain a safe and secure working environment to ensure the safety of the funds and of the employee. Cash must be kept in a safe or locked container when not in use, the number of employees who have access to cash should be kept to a minimum, and cash should never be left unattended. Finally, the department must ensure that its procedures comply with PCI compliance regulations, as more fully detailed below.<\/p>\n\n\n\n<p><em>Reconciliation procedures.<\/em> Cash receipts must be reconciled to the source documentation on a regular basis. Ideally, reconciliation should be daily, but at a minimum, each time a deposit is made. The reconciliation process and frequency should be specific in the written procedures. Any overages and shortages discovered in the reconciliation process should be documented and approved by a department supervisor. Shortage amounts in excess of any amount must be reported to Public Safety. If there appears to be a pattern of overages or shortages, this information should be disclosed immediately to the Bursar’s Office.<\/p>\n\n\n\n<p><em>Depository procedures.<\/em> All cash received must be deposited. Deposits to a UA Little Rock designated bank account or to the Cashier’s Office must be made daily. A Departmental Deposit Form should accompany the deposit to the Cashier’s Office. If a deposit is made to a UA Little Rock designated bank account independent of the Cashier’s Office, the procedures should be very specific about this process. It is important that cash be deposited to the Cashier’s Office promptly at the end of the fiscal year. Each year, the Bursar’s Office will issue a memorandum near the middle of June stating the deadline for the submission of cash for that fiscal year.<\/p>\n\n\n\n<p>Refunds or payments cannot be made directly from funds received from cash receipts. All refunds must be processed through appropriate procedures as established by the Bursar’s Office.<\/p>\n\n\n\n<p><em>Authorization.<\/em> The department procedures should be summarized and forwarded along with the attached authorization form to the Bursar’s Office. No cash should be collected until the authorization form has been approved.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-pci-compliance-guidelines\">PCI Compliance Guidelines<\/h3>\n\n\n\n<p><em>Access to Customer Credit Card Data<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access is authorized only for university personnel who are responsible for processing or facilitating credit card transactions.<\/li>\n\n\n\n<li>Only authorized university personnel may process credit card transactions or have access to documentation related to credit card transactions.<\/li>\n<\/ul>\n\n\n\n<p><em>Transmission of Credit Card Information<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Insecure (unencrypted) transmission of cardholder data is prohibited. Credit card numbers and cardholder data may not be emailed, faxed, or sent via any electronic messaging technologies such as instant messaging or chat.<\/li>\n<\/ul>\n\n\n\n<p><em>Telephone Payments<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When recording credit card information for processing via a dial-up terminal, only cardholder name, account number, expiration date, zip code, and street address may be recorded. It is not permissible to record and store the three-digit security code (CVV2).<\/li>\n\n\n\n<li>Store transaction documentation and merchant receipt in a secure (locked) area.<\/li>\n\n\n\n<li>Shred all transaction documentation upon completion of transaction.<\/li>\n<\/ul>\n\n\n\n<p><em>Card Present Transactions (Point of Sale)<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide receipt to customer.<\/li>\n\n\n\n<li>Store transaction documentation and merchant receipt in a secure (locked) area in accordance to the department’s retention policy.<\/li>\n<\/ul>\n\n\n\n<p><em>Receipt of Credit Card Information in Email<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Under no circumstances will credit card numbers received in email be processed.<\/li>\n\n\n\n<li>The recipient of the credit card number will respond to the sender offering an acceptable method for transmitting card information, such as over the phone or through a UALR payment portal. See Exhibit “A” for an example response.<\/li>\n<\/ul>\n\n\n\n<p><em>Processing Credit Card Transactions and Storage of Cardholder Data on Campus Computers<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offices that make payment card transactions on the web (that is, enter a customer’s credit card number on a website in payment for a purchase at or donation to the university) must do so from a computer designated for that purpose on the campus PCI VLAN.<\/li>\n\n\n\n<li>Card numbers must not be entered on any computer that is not expressly designated as belonging to the PCI environment.<\/li>\n\n\n\n<li>Cardholder data should not be stored electronically. If there is a documented requirement for such storage, appropriate encryption must be used and data must be stored on a computer belonging to the PCI environment.<\/li>\n<\/ul>\n\n\n\n<p><em>Delivery of Transaction Documents to Cashier’s Office (for staff at peripheral locations)<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prepare Departmental Deposit Form.<\/li>\n\n\n\n<li>Personally delivery, or send by a bonded courier employed by UA Little Rock, all transaction documentation to the Cashier’s Office. Never send transaction information through campus mail.<\/li>\n<\/ul>\n\n\n\n<p><em>Securing Transaction Documents<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>During window session, place merchant receipt and other transaction documents in drawer. At work station, store securely until session materials are placed in vault at end of day.<\/li>\n\n\n\n<li>Any transaction documentation retrieved from the vault for review or refund purposes must be handled securely and placed back in the vault as soon as possible but no later than the end of the business day.<\/li>\n<\/ul>\n\n\n\n<p><em>Retention and Destruction of Cardholder Data<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cardholder data should be retained in a secure location only as long as is necessary for business purposes.<\/li>\n\n\n\n<li>Cardholder data will be destroyed when no longer needed. Paper documentation will be cross-cut shredded.<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/ualr.edu\/bursar\/cashhandling\/template-response-for-credit-card-number-received-in-email\/\">Template Response for Credit Card Number Received in Email<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The following procedures are recommended to carry out the intent of UA Little Rock Policy 303.1 – Collection of University Funds and Compliance to Payment Card Industry (PCI) Regulations. Definitions Cardholder <a href=\"https:\/\/ualr.edu\/bursar\/procedures-collection-university-funds\/\" class=\"more-link\">…<span class=\"screen-reader-text\"> Procedures for Collection of University Funds and Compliance to PCI Regulations<\/span><\/a><\/p>\n","protected":false},"author":196,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-263","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Procedures for Collection of University Funds and Compliance to PCI Regulations - Bursar's Office - UA Little Rock<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ualr.edu\/bursar\/procedures-collection-university-funds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Procedures for Collection of University Funds and Compliance to PCI Regulations\" \/>\n<meta property=\"og:description\" content=\"The following procedures are recommended to carry out the intent of UA Little Rock Policy 303.1 – Collection of University Funds and Compliance to Payment Card Industry (PCI) Regulations. Definitions Cardholder ... Procedures for Collection of University Funds and Compliance to PCI Regulations\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ualr.edu\/bursar\/procedures-collection-university-funds\/\" \/>\n<meta property=\"og:site_name\" content=\"Bursar's Office\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/UALittleRock\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-11T20:12:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-social.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ualr.edu\/bursar\/procedures-collection-university-funds\/\",\"url\":\"https:\/\/ualr.edu\/bursar\/procedures-collection-university-funds\/\",\"name\":\"Procedures for Collection of University Funds and Compliance to PCI Regulations - Bursar's Office - UA Little Rock\",\"isPartOf\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/#website\"},\"datePublished\":\"2013-05-22T21:40:36+00:00\",\"dateModified\":\"2024-12-11T20:12:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/procedures-collection-university-funds\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ualr.edu\/bursar\/procedures-collection-university-funds\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ualr.edu\/bursar\/procedures-collection-university-funds\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/ualr.edu\/bursar\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Procedures for Collection of University Funds and Compliance to PCI Regulations\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/ualr.edu\/bursar\/#website\",\"url\":\"https:\/\/ualr.edu\/bursar\/\",\"name\":\"Bursar's Office\",\"description\":\"UA Little Rock\",\"publisher\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/ualr.edu\/bursar\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/ualr.edu\/bursar\/#organization\",\"name\":\"UA Little Rock\",\"url\":\"https:\/\/ualr.edu\/bursar\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/ualr.edu\/bursar\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-logo-yoast.png\",\"contentUrl\":\"https:\/\/ualr.edu\/bursar\/wp-content\/uploads\/sites\/211\/2024\/12\/ua-little-rock-logo-yoast.png\",\"width\":696,\"height\":696,\"caption\":\"UA Little Rock\"},\"image\":{\"@id\":\"https:\/\/ualr.edu\/bursar\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/UALittleRock\/\",\"https:\/\/www.youtube.com\/user\/ualrvideo\",\"https:\/\/www.linkedin.com\/school\/university-of-arkansas-at-little-rock\/\",\"https:\/\/www.instagram.com\/ualr\/\"],\"description\":\"The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities.\",\"email\":\"ask@ualr.edu\",\"telephone\":\"501-916-3000\",\"legalName\":\"UA Little Rock\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Procedures for Collection of University Funds and Compliance to PCI Regulations - Bursar's Office - UA Little Rock","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ualr.edu\/bursar\/procedures-collection-university-funds\/","og_locale":"en_US","og_type":"article","og_title":"Procedures for Collection of University Funds and Compliance to PCI Regulations","og_description":"The following procedures are recommended to carry out the intent of UA Little Rock Policy 303.1 – Collection of University Funds and Compliance to Payment Card Industry (PCI) Regulations. Definitions Cardholder ... 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Cash includes all monetary resources, including coins, currency, checks, credit cards, or any other form of payment received by the university.<\/p>\n\n\n\n<p>Steps to take prior to accepting funds on behalf of UA Little Rock:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>All department employees who collect cash, reconcile receipts to collections, or deposit cash receipts must receive annual training and review the Collection of University Funds and Compliance to Payment Card Industry (PCI) Regulations <a href=\"https:\/\/ualr.edu\/policy\/home\/business\/collection-university-funds\/\">policy<\/a> and <a href=\"https:\/\/ualr.edu\/bursar\/procedures-collection-university-funds\/\">procedures<\/a>.<\/li>\n\n\n\n<li>Review <a href=\"https:\/\/www.dfa.arkansas.gov\/wp-content\/uploads\/financialManagementGuide.pdf\">Title 19, Chapter 4, Subchapter 5, P4-19-4-501 (Cash Receipts Internal Control)<\/a> of the Financial Management Guide of the state of Arkansas (begins on page 36), which pertains to control of cash receipts.<\/li>\n\n\n\n<li>Prepare your department’s <a href=\"https:\/\/ualr.edu\/bursar\/home\/employee-services\/collection-of-university-funds\/department-cash-collection-procedures\/\">Cash Collections and PCI Compliance Procedures<\/a> and submit it to the Cashier’s Office.<\/li>\n\n\n\n<li>Complete the <a href=\"https:\/\/ualr.edu\/vcfa\/forms\/authorization-to-receive-and-deposit-cash-on-behalf-of-the-university\/\">Authorization to Receive and Deposit Cash on Behalf of the University<\/a> and submit it to the Cashier’s Office.<\/li>\n<\/ol>\n\n\n\n<p>The department procedures and authorization must be completed on an annual basis, pursuant to UA Little Rock policy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Prior to accepting funds and making deposits, all departments must have cash collection and PCI compliance procedures and an authorization form on file with the Cashier’s Office. Cash includes all monetary <a href=\"https:\/\/ualr.edu\/bursar\/employee-services\/collection-of-university-funds\/\" class=\"more-link\">…<span class=\"screen-reader-text\"> Collection of University Funds<\/span><\/a><\/p>\n","protected":false},"author":196,"featured_media":0,"parent":61,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-257","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Collection of University Funds - Bursar's Office - UA Little Rock<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ualr.edu\/bursar\/employee-services\/collection-of-university-funds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Collection of University Funds\" \/>\n<meta property=\"og:description\" content=\"Prior to accepting funds and making deposits, all departments must have cash collection and PCI compliance procedures and an authorization form on file with the Cashier’s Office. Cash includes all monetary ... 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