Business Decision Making

Strategic Decision Making

Leaders and managers across all disciplines need to solve business problems and make effective decisions. Using data to analyze the risks and rewards of their decisions is an essential skill for leaders across all professional settings. In this course, you will apply tools and methods to solve practical business problems. You will learn about sequential and simultaneous decision-making and how to allocate scarce resources among competing activities. You will also learn how to compare different scenarios and be able to make more confident and profitable decisions.

Performance Management

The goal of managers is to achieve the unit goals by maximizing the use of the organizational resources (e.g., staff). After reviewing the meaning of employee performance, the course assesses the participants’ ability to maximize the employee contributions (performance management). In doing so, participants will be able to discern the variety of ways employees contribute to the unit’s goals and the actions that managers can put in place to incentivize such contributions.

Project Management

This course provides an overview of the project management topic. The course will define terms and describe the context within which projects are used to solve organizational problems and take advantage of opportunities. The course will discuss project workflow and provide some techniques and tips in areas of project scope definition, planning, execution, monitoring, controlling, and closeout. Additionally, the course will review the project manager job and approaches, the process of schedule development, and audience dependent communication.

Negotiation Skills

Managers who can forge consensus in complex situations generate significant value for their organizations, their communities, and for themselves. In this course, participants will learn the fundamental aspects of negotiation analysis and social behavior, develop a deeper understanding of negotiation as a dynamic process in which the interests, and even values of the parties often evolve significantly, and sharpen their analytic and interpersonal skills in unstructured situations.


For more information or to get started, use the link in the menu, or contact Dr. Otmar Varela at