Frequently Asked Questions


General Questions

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Admissions Questions

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Registration Questions

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Billing and Tuition Questions

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Enrollment in Graduate and Undergraduate Classes

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Where can I get a parking sticker to be able to park on campus?
A. Parking permits are available at the Department of Public Safety. You may contact them at 501.569.3408, or view the campus map to find the office of Public Safety.

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What are UALR’s Graduate School office hours?
A. The Graduate School is open Monday through Friday from 8 a.m. to 5 p.m.

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Where can I get my student ID?
A. Student ID cards are made in the Donaghey Student Center, next to the Bookstore, on the lower level.

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Is UALR’s Graduate School open on Saturdays during registration?
A. During registration, UALR’s Graduate School is only open during regular business hours, Monday through Friday.

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I recently got married. How can I change my name in the system?
A. Name changes are done by the Office of Records and Registration. Copies of a social security card and photo ID are required.

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I can’t seem to get in contact with my program advisor.
A. Graduate students must be advised by an advisor within their graduate program. If the assigned program advisor is not available, check with the program coordinator.

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Is my ID number the same as my PIN number?
A. No. Your Personal Identification Number (PIN) is a 6-digit number for the privacy of the student. Your PIN cannot be given out over the phone.

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Can you change my residency status? I have been here over 6 months.
A. Residency issues are handled by the Office of Admissions and Financial Aid. They are located in Administration South Room 208. You may contact them at 501.569.3127.

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Can I contact the graduate admissions office to register me into courses?
A. The Graduate School will only be able to register fully-admitted graduate students for undergraduate-level courses. The staff will gladly assist graduate students not fully admitted or graduate students needing to be enrolled in graduate-level courses.

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I’m a special student. Am I eligible for financial aid?
A. No. You must be fully admitted into a degree seeking program in order to receive financial assistance.

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I am not fully admitted, but only cleared to register for classes. Am I eligible for financial aid?
A. No. You must be fully admitted into a degree seeking program in order to receive financial assistance.

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Is there an application deadline?
A. Deadlines vary from program to program. Contact the program coordinator for the deadline dates.

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Do transient students need transcripts or immunization records?
A. Transient students do not need to submit transcripts nor immunization records, only a Letter of Good Standing from the current university is required. A transient student taking education courses must submit a copy of the transcript with degree and GPA notated.

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I’m an international graduate student. Can I be admitted as a special student and be issued an I-20?
A. Yes. International graduate students can be admitted as special students. You must be registered in 9 hours or more and you may only be able to be a special student for one semester. Additionally, you must be admitted into a degree-seeking program after the first semester.

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Can my other university send my test scores to your university?
A. That is an option of the other university. The scores are still considered unofficial until the original scores are sent directly to the Graduate School from the testing service.

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I’ve taught school for 6 years. Do I have to apply to the Graduate School just to take one course?
A. Yes. Any applicant wishing to register for courses will need to apply to the Graduate School. Transcripts will be needed as well as a copy of your immunization record and a copy of your current standard teaching certificate.

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May I have personal copies made of transcripts or test scores that I’ve requested to be sent to UALR’s Graduate School?
A. Policy states that you may view your file. However, once UALR receives an official transcript, it becomes the property of the university.

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I am taking classes off-campus. Am I still required to submit my immunization records?
A. Proof of Measles, Mumps, and Rubella vaccination is required from all students born after 1957. Students in online programs do not need to submit proof of immunization.

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Can I register for courses over the Internet?
A. Yes. The Schedule of Classes can be located at boss.ualr.edu. Instructions on how to register can be found here. You will need your Student ID and PIN number in order to register for classes.

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Why can’t I register?
A. There are many reasons why a student cannot register. It may be because it is not the correct time as listed in the registration guide. Another reason may be that the student has not been advised or admitted. Contact the Graduate School at 501.569.3206 for further assistance.

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Where and how can I pay my tuition?
A. Students can pay tuition in person at the Cashier’s office, by mail, or via the Internet.

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How much are tuition and fees?
A. Refer to UALR’s Tuition and Fee webpage, available online at https://ualr.edu/cashiers/index.php/home/tuition-and-fees/

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Who can answer general questions about my student bill and student account?
A. Students should contact Student Accounts at 501.569.3450 or via email at studentaccounts@ualr.edu.

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When is the last day to pay my tuition?
A. The last day to pay varies by semester and is printed in the Registration Guide. Typically, it is the Friday before classes begin.

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What if I don’t pay or make payment arrangements by the payment due date?
A. If you don’t make payment arrangements by the first payment due date, you will be charged a late payment fee. You will not be dropped from your course(s). Drops are only done at the end of EARLY registration for those who did not fulfill the early registration deposit requirement. For these dates and other important dates, see the Registration Guide.

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Does UALR have a payment plan?
A. UALR does offer a deferred payment plan available through the Cashier’s office to qualified students. The payment plan is available for the fall and spring semesters only. Contact the Cashier’s office at 501.569.8757 or click here for more information.

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Can I pay my tuition and fees with a credit card?
A. Yes. We accept MasterCard, Visa, and Discover. Contact the Cashier’s office at 501.569.8757 for more information.

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When is the last day to receive a 100% refund of my tuition?
A. During the fall and spring semesters, 100% refund is granted through the first week of classes for withdrawals and dropped courses. Summer refunds are granted through the first 2 days of class. For specific dates, visit the Registration Guide.

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I didn’t get a bill in the mail. Does this mean I don’t owe anything?
A. No. Your bill was sent to your UALR email account. UALR email address(es) are assigned within 24 to 48 hours of the first time you register for courses. To find out your assigned email address, log into your BOSS account and click on “Personal Information.” Your email password will be the same as your student ID until you change it.

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If I am enrolled as an undergraduate student at UALR, may I take graduate courses?
A. Yes. If you are within 15 hours of graduating and have a GPA of at least a 3.0. Click here to print the form or visit the Graduate Admissions office to pick one up. Instructor and program coordinator approval is required.

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I am a graduate student. If I take undergraduate courses will I be billed at the graduate tuition and fees rate?
A. Yes. There are exceptions to the rule. Contact the Graduate Admissions office at 501.569.3206 for more information.

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Feel free to contact us with questions at gradschool@ualr.edu.