New advising app for campus-wide use

A new academic advising application is nearly ready to launch for late spring and summer use: CRM Advise.

CRM Advise is an Ellucian product that will be used alongside other enterprise apps — such as Degree Works (a degree-planning and audit portal), Banner, and Blackboard — to combine more data to a single location and make advising faster and more thorough. IT Services has been working with the Office of the Provost to provide this new tool, and it will be used in conjunction with their new centralized advising process, which aims to create a common practice for advising across departments.

As a CRM-based product (created for Customer/Constituent Relationship Management), CRM Advise has several new capabilities to offer the university. One such capability is a “Success Engine,” which evaluates students’ progress on various inputs (like grades). It also provides advisors and academic leadership a more centralized view toward both general and specific student populations — like first-generation students or other groups that might need academic support — by reducing the number of systems needed to view student records and complete advising functions.

Advising staff will gain first access to the advising portal as training begins in early spring. Once training is complete, we plan to make the application available to more users through designated faculty and student portals — each with its own level of access.

This new application offers a distinct advantage in aiding students’ academic success by offering students the ability to evaluate their progress at any point in a term, giving them more time to recognize areas that need improvement and work toward it.

Look for more info coming soon as we plan to launch this month!

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