Voice over Internet Protocol (VoIP) migration moves forward

While the telecommunications modernization project plan was adjusted in March due to the COVID-19 quarantine, the project has continued to move forward. In early spring, the project focused on outdoor areas such as blue light and emergency phones. In mid-spring, IT Services started leveraging the new VoIP systems capabilities to offer voice functionality to users working remotely – allowing key personnel and call centers to maintain service to students. The project focus changed during the late spring to address college restructuring requirements.

Seated female student wearing headset, studying online with laptopIn September, the project refocused on where we left off in March and completed the deployment of Phase 4. The overall project is in the final stages of the largest migration to date with Phase 5, scheduled to complete November 30th. 


The project is also working to audit phones for the Phase 6 of the project which is anticipated for the end of January 2021. Phase 6 is expected to be the last of the user deployments upon which time the project will focus on any remaining or miscellaneous phone lines across campus and bring the project to its conclusions during the 1st quarter of 2021.

Project Schedule

Phase 5  – The following buildings will be migrated on November 30, 2020

  • Speech
  • University Plaza (excluding Department of Public Safety)
  • Facilities
  • Center for Performing Arts
  • Administration North
  • Stabler Hall
  • Dickinson Hall
  • Ottenheimer Library
  • Donaghey Student Center 
  • Ross Hall

Phase 6  – the following buildings are targeted for migration the end of January, 2021

  • Nanotechnology
  • Fribourgh Hall  
  • Earth Science
  • Science lab
  • Engineering Technology Applied Sciences (ETAS)
  • Fine Arts
  • Reynolds
  • Bailey Alumni & Friends Center
  • Children International
  • Residence Halls

If you have any questions, concerns, or questions,  please contact IT Services for assistance.

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