New Virtual Private Network (VPN) with Multi-factor Authentication (MFA)

VPN flow diagramWhen employees are off-campus working remotely, network security becomes more critical. Constantly changing network security threats have become a reality in today’s cyberworld environment and IT Services works diligently to make adjustments that address these challenges as they arise.

The IT Services Virtual Private Network (VPN) with Multi-factor Authentication (MFA) adds a required layer of security when accessing campus resources from remote locations. All VPN users now use the Microsoft Authenticator app on their mobile phone for added security.

What is VPN and why should I use one?

Virtual Private Network (VPN) is a technology that allows you to establish a more secure connection – compared to public or home Wi-Fi — between your personal or work-owned device and the university network. VPN is secure because all of your online traffic is transferred over an authenticated and encrypted end-to-end ‘tunnel’ connection to the UA Little Rock VPN.

What is MFA and why is it important?

The main benefit of MFA is it enhances our organization’s security by requiring all VPN users to identify themselves by more than a username and password. While important, usernames and passwords are vulnerable to brute force attacks and can be stolen by third parties.

Getting started on the VPN

IT Services delivers and supports the university VPN service that is automatically available to every member of the faculty and staff. VPN is used for the remote academic, research, and business needs of the university by allowing remote access to campus-only services (such as restricted web applications or office computers) from outside the campus network.

What’s new on the UA Little Rock VPN?

IT Services has added MFA to the VPN for a more robust, secure, and resilient service to faculty, staff, and students. The new VPN service includes the following features:

  1. Log in with your full email address (including ‘’).
  2. Click ‘Approve’ your VPN connection each time using your mobile phone and the Microsoft Authenticator app.
  3. MFA is more secure and can evolve with our changing needs.

Detailed VPN with MFA set-up instructions

Step-by-step instructions are available on the IT Services VPN website.

If you have additional questions or need assistance setting up and configuring your devices for the new VPN with required MFA, please contact IT Services.

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