The Association for Information Science and Technology honored Wigand, a former Syracuse professor, and current Syracuse professors Kevin Crowston and Steven Sawyer with a best paper award during the organization’s 2016 annual meeting in Copenhagen, Denmark.
Real estate transactions are more than bringing together buyers and sellers, the authors contended: Agents actually act as “ … quasi firms helping buyers and sellers navigate complex market transactions.”
Those roles include working with contracts, assisting with mortgage lenders, collaborating with home inspectors, and partnering with professionals in other industries.
“ … We find that ties to other professionals are more important than ties to buyers and sellers as predictors of the market intermediary’s income, counter to the general wisdom about real estate in particular and market intermediaries more generally,” the paper’s authors wrote.
Wigand, who held the role of Jerry L. Maulden-Entergy Endowed Chair at UA Little Rock, is a past director of the Center for Digital Commerce and the Graduate Program in Information Management at Syracuse University.