Prerequisite: graduate standing. Study and practice of writing documentation for computer software, including printed manuals, tutorials, reference guides, and online help systems. Emphasis on analyzing prospective users and their tasks, interviewing subject matter experts, developing help for different levels of users, writing user-friendly text, editing documentation for style and clarity, and working on a documentation team. Intensive practice with RoboHELP HTML software for composing online help.
- Course credit hours: 3