2018-2019 Annual Report – Student Experience Center


The Student Experience Center strives to provide student services, leadership development, and collaboration through participation in student organizations, programming experiences, and shared governance. The Student Experience Center connects students to the university community in ways that enhance academic experiences, increase student retention, and provide for lifelong interests and pursuits.

Summary Narrative

1) Enhance recruitment and retention efforts to increase enrollment

  • The Student Experience Center worked closely with Student Orientation and Transitions (formerly New Student and Family Programs) to enhance the orientation process for new and transfer students.
  • The Fraternity & Sorority community collects and compares GPA data to the rest of the student population. Currently, the Sororities collectively have a 3.08 GPA and the All Women’s GPA is 2.94. The Fraternities collectively hold a 2.88 GPA and the All Men’s GPA is 2.86.

2) Strengthen student-friendly operations and customer service

  • The registered student organization funding allocation process was modified this year. Rather than allocating funds between two semesters, Student Experience Center staff reviewed budgets at the end of the spring semester and realized allocation for the academic year was more effective. This resulted in more student organizations applying for funding in 2019-2020, and greatly benefited several student organizations who have not received funds in the past.
  • The Student Experience Center has begun the process to move forms required for registered student organizations to a digital process to add ease to the process of registering events with the Student Experience Center.
  • The SEC partnered with the Chancellor Leadership Corps to enhance customer service provided at the front desk of the Student Experience Center and provide a peer-to-peer operation.

3) Improve diversity and inclusion efforts to provide a safe and inclusive environment for students

  • Co-sponsored a campus racism presentation from Lawrence Ross titled, “Know Better, Do Better” aimed at Fraternity & Sorority Life, but welcome to all students, faculty, and staff.
  • Worked with registered student organizations to host a multicultural competency program titled, “More than a Word” where students learned more about the history of the “n” word and the impact it has on students.

4) Align financial and human resources to operate more effectively and efficiently

  • Worked with the Multicultural Center, Chancellor Leadership Corp, Charles W. Donaldson Scholars Academy, and Student Affairs Success Initiatives to provide the same amount of programming to students despite the decline in staffing for the Student Experience Center.

5) Promote student development, engagement, and leadership

  • Sponsored a mandatory seminars for Fraternity & Sorority Life for over 200 students. Topics included hazing, substance abuse, sexual assault, suicide prevention, and bystander intervention.
  • Included more students from multiple registered student organizations on the Homecoming committee to ensure the efforts aligned with their ideas and needs.
  • The Student Experience Center focused on creating a student-led and student-driven Greek Week for the Fraternity & Sorority community. This enhanced student engagement and stronger partnerships between the three governing councils.

At A Glance

  • More than 1,000 students served each semester
  • Average attendance per event 80
  • Most attended event was the UPC Carnival with 280 students
  • More than 120 student organizations served


No assessments were completed due to turnover and very limited staff and financial resources.  Specifically, there was no Director and no Student Involvement Coordinator for the entire spring 2019 semester.

Priorities for Next Year

  • Assessing student needs and wants for the year
  • Stabilizing the office and its operations to increase efficiency
  • Refining and cleaning up policies and processes to make them clearer and more student-centered