Bookstore Annual Report 2017-2018
Revenue
- Rental availability for fall 79.4% – spring 78.1%
- Students saved $684,942 by renting books
- Total store sales $2,896,442 – down 8% from last year
- Convenience sales up 1% over last year
Initiatives
- Shrink was 1% – goal to be below 2%
- Price matching with Amazon, B&N.com, and local competitors
- A pilot has been developed for the first day LMS, which gives access to their books on the first day of class
- A survey was conducted with 294 UA Little Rock Students
- 80% of students are satisfied with customer service at the bookstore
- 88% of students feel that it’s important to have course materials available at the bookstore
- The academic experience – 61% – have rented course material from the bookstore
- 52% would find it convenient to be able to purchase course materials from the bookstore through LMS
- 61% of new students felt that the campus bookstore made their transition to campus life easier