UA Little Rock Student Retention Initiatives logo next to a photo of students jumping in the air.

Office of Student Retention Initiatives (SRI)

We help students find the best version of themselves through personalized coaching and student support. Student Success Coaches and Student Support Specialists work one-on-one in collaboration with the student to develop skills for success in and out of the classroom, navigate UA Little Rock, and develop balance between school and life.

Success Coach Team

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Our Student Success Coaches Can Help With:
Academic Success Skills: Classroom Success: Life Skills:
  • Time Management & Organization Skills
  • Study Skills & Test Preparation
  • Goal Setting & Strategizing
  • Learning Styles Exploration
  • Forming Study Groups
  • Building Productive Faculty Relationships
  • Motivation VS Procrastination
  • Personal Health
  • Relationship Building
  • Grit ~ Resiliency ~ Skills to Thrive

Meet Our Student Support Coaches

Laura Casey | Student Success Coach

Ms. Casey is a Student Success Coach with the UA Little Rock Student Retention Initiatives (SRI) team. She recently moved to Arkansas from Kansas City, MO. She holds a Bachelor’s Degree in Sociology and a Master’s in College Student Personnel. Above all, Ms. Casey enjoys helping students find meaning in their college experiences and teaching skills that contribute to students’ success. When not coaching students, she spends her time enjoying music, trivia, good food, TV shows, and entertainment.


Dominque Thomas | Student Success Coach

Mr. Thomas is the Student Success Coach with the UA Little Rock Student Affairs Diversity Initiative (SADI). He was born in Pine Bluff, but was raised in North Little Rock. He is an alumnus of UA Little Rock. He holds a Bachelor of Arts in Criminal Justice and a Master of Arts in Higher Education with a concentration in Student Affairs. Mr. Thomas is currently pursuing a Master of Divinity at Southwestern Theological Seminary. In his spare time, he likes to work out, yoga, sit in solitude, read and watch sports. His favorite TV show is Law and Order: Special Victims Unit. Mr. Thomas has spent most of his career working in higher education in the capacity of mentorship, instructor, and coach for collegiate students. He enjoys working with students and helping students to be outstanding critical thinkers and problem-solvers.

Our Student Support Specialist Can Help With:
  • Stress Management
  • Emotional & Mental Health Concerns
  • Domestic Violence
  • Personal Issues
  • Addiction Support
  • Food and/or Housing Needs
  • Financial Difficulties
  • Transition to College
  • Communication Skills
  • Issues with Relationships

Meet Our Student Support Specialist

Gertrude Thompkins, LCSW | Student Support Specialist

Ms. Thompkins is a Student Support Specialist with the UA Little Rock Student Retention Initiatives (SRI) team. She was born and raised in Stuttgart, and is proud to be an Arkansas native as well as a UA Little Rock Alumna. Ms. Thompkins received her Master’s Degree in Social Work from UA Little Rock in 2007 and has 20 years of experience providing counseling and support services for individuals, families, and groups. As a Licensed Clinical Social Worker and a Licensed Alcohol and Drug Abuse Counselor, Ms. Thompkins is knowledgeable about local/state agencies and services and is able to assist with referrals for individual and family needs. Ms. Thompkins utilizes evidence-based treatment interventions to assist her clients in reaching their goals. Her personal quote is “I enjoy serving the needs of others.”

Academic Advisor VS Student Success Coach
Academic Advisor Student Success Coach
Dropping or Adding a Class Staying Organized
Graduation Requirements Balancing Commitments
Applying for Graduation Forming Productive Study Habits
Adding or Changing Your Major Using Your Strengths
Your Academic Standing Having Accountability
University Academic Policy Understanding Your Learning Style
Taking a Leave of Absence or Withdrawing from Classes Connecting with Campus Resources

Support Request Form
Visit Advising
Meet Our Team