Building a culture of service excellence is one of the most beneficial ways to ensure that each customer interaction is productive. This training will define service excellence and identify its impact on existing and potential customers.
July 7, 2023
July 14, 2023
July 21, 2023*
July 28, 2023
Training sessions will take place in Ottenheimer Library, room 535.
*The location for the July 21 session is TBD.