Enable Third-Party Cookies in Your Browser

If you see a third-party cookie error when attempting to watch videos in your Blackboard courses, you’ll need to adjust your browser security settings to allow them for the site.

Google Chrome

More info: Delete, allow and manage cookies in Chrome

Google Chrome (On your PC or Mac)

  1. Open Chrome and click the three dots in the top-right corner to access your Browser settings.
  2. Select Privacy and security on the side panel and open the Third-party cookies settings.
  3. Under “Sites allowed to use third-party cookies,” select Add.
  4. Enter the web address: https://blackboard.ualr.edu

Google Chrome (iPhone or iPad)

  1. Open the iOS Settings 
  2. Select Chrome
  3. Enable the Allow Cross-Website Tracking slider

Firefox

Learn more: Third-party cookies and Firefox tracking protection

  1. Visit the website
  2. At the left of the address bar, click the shield icon
  3. At the top right of the panel, toggle off the Enhanced Tracking Protection switch. This will disable Enhanced Tracking Protection for the site and will automatically reload the page

Safari (Mac)

  1. In Safari, open the Safari drop-down menu and click Preferences
  2. Click Privacy in the top panel
  3. Ensure that Prevent cross-site tracking and Block all cookies are both unchecked

If you adjust this setting, you may want to toggle this setting back on when you’re done watching videos in Kaltura.

Safari (iPhone or iPad)

  1. Open the iOS Settings (gear icon)
  2. Scroll and select Safari, or swipe down to use the search field
  3. Disable the Allow Cross-Website Tracking slider
  4. Disable the Block All Cookies slider