Examples of general maintenance service requests encompass a variety of issues that commonly arise in facilities. These can range from a malfunctioning light in need of replacement, adjustments to temperature settings, addressing leaks, resolving toilet stoppages, fixing blown fuses, ensuring proper trash disposal, and removing graffiti. Additionally, maintenance may be required for tasks such as carpet shampooing to maintain a clean and presentable environment.
During Normal Hours
For issues reported during normal business hours (7:30 a.m. to 4:30 p.m. Monday through Friday), it is advisable to contact Facilities Management’s Operations & Services desk promptly. The preferred method is by completing the General Maintenance Request form, available on the organization’s website, or by calling 501-916-3390. This ensures timely attention to the reported problem within the standard working hours.
After Hours, Weekends, & Holidays
In situations where maintenance concerns arise after normal business hours, on weekends, or during holidays, a different protocol is in place. Individuals encountering such issues are encouraged to contact the Department of Public Safety Dispatch Office at 501-916-3400. The dispatch office will then coordinate with the appropriate on-call maintenance service staff to address the reported problem. This ensures a swift response and resolution even outside regular business hours, contributing to the overall efficiency of facility management and the satisfaction of those utilizing the space. Remember that requests received after regular business hours will be processed on the next business day, emphasizing the importance of timely reporting during non-standard hours.