Blackboard migration issues: Student enrollment, missing courses

A system-wide issue with enrollments is creating inconsistencies between the official record of a user’s registration in BOSS and the courses that appear in their Blackboard account.

Current Issues

Issue Resolution Status
Students may not see one or more courses in Blackboard that they are enrolled in, even after waiting for the normal update process to complete. Issue Resolved
Students may still see courses in Blackboard that they have already dropped, even after waiting for the normal update process to complete. Issue Resolved

What to do next

As we continue to work with the vendor to resolve remaining issues with enrollments in and access to​ Blackboard, please note that your detailed ​c​lass ​schedule in BOSS is the official source for your registered courses for the semester.

In the meantime, you can turn off any notifications coming from the course an/or hide the course from your Blackboard calendar.

If you have questions about courses that appear in your Blackboard account, please ​complete​ a help request on the Blackboard Student Support website.

Frequently-asked Questions


Why are one or more of my courses are missing from Blackboard?

New enrollments can take time to process, so if you registered for a new course in the morning it may not appear in your account until this issue is resolved. Try checking back on this site later for updates to this issue.

For face-to-face sections, make sure that your instructor plans on using Blackboard for your course. Your course may just not have been made available yet by your instructor, which would prevent you from seeing it in your Blackboard account.


Why am I seeing courses I'm not currently registered for?

Courses in your Blackboard account that do not appear on your detailed schedule will eventually be removed. You may confirm which courses you are actually enrolled in by signing into your BOSS account and looking at your Student Detail Schedule.

In the meantime, you can disable notifications in Blackboard from those courses.


Why do I not see any of my courses in Blackboard?

Make sure you have logged into Blackboard correctly by looking to see if your name is listed in the top-right side of the Blackboard home page.


I am missing courses for this semester in BOSS. What do I do?

If there are problems with your registration status in BOSS, please contact Records and Registration during normal business hours to inquire about your class schedule.

  • Email: records@ualr.edu
  • Main Office: 501-569-3110
  • Records Assistance Desk: 501-568-8235
  • Faculty/Staff Service Desk: 501-569-3256



UPDATE 1/20/2017

As of this weekend, you should be able to see any course you have registered for in Blackboard as long as it has been made available to you by the instructor. You may continue to see courses in Blackboard for which you are not registered; please ignore those courses as we work to remove them.


Previous updates

UPDATE 1/13/2017

As we continue to resolve any remaining issues with enrollments in Blackboard, please note that your Detailed Class Schedule in BOSS is the official source for which classes you are registered in this semester.

If you have questions about the courses that appear in your Blackboard account, review our FAQs to see if they apply to you.

UPDATE 1/11/2017

We have received a number of questions about courses showing up incorrectly or not showing up at all. Please review our FAQ section for more information.


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