New anti-virus software for faculty and staff

Anti-virus software is important for desktop and laptop computers to ensure protection against viruses and malware. In order to access the UALR network, users must have anti-virus software installed.

UALR faculty and staff will be receiving Kaspersky Anti-virus software beginning in January 2012. IT Services and campus technical support personnel have been working together to ensure a smooth transition.

The deployment of the new software will begin with computers running Microsoft Windows. IT Services asks that all employees verify that each UALR-owned Windows computer is turned on and connected to the university network directory (FACSTAFF and STUDENTS domains). The new software will be automatically installed on each computer starting on January 20 and continuing through January 31 (download the detailed schedule).

After the update, your computer may be required to restart.

If you have any questions or encounter any issues with the new anti-virus software, please contact the IT Services Assistance Center (Help Desk) by calling 501-916-3011 or sending a message to itservices-help@ualr.edu.

Frequently Asked Questions

Does everyone have to use Kaspersky?
Faculty and staff who use UALR-owned computers including Macs, PCs, or other devices that access the campus network must have Kaspersky. The IT Services Assistance Center will assist with installation of the anti-virus software.
Students may use an anti-virus application of their own choosing, with the caveat that it must be up-to-date with current virus signatures.
Why is the university changing anti-virus programs from McAfee to Kaspersky?
Several factors played a part in making the decision to replace McAfee with Kaspersky. First and foremost was the ineffectiveness of McAfee to prevent UALR-owned computers from becoming infected with viruses, gbots, malware, and other infectious executables causing performance degradation and in many instances complete failure. Kaspersky will dramatically improve the overall anti-virus protection/prevention for the UALR campus network and UALR-owned computers.
How does the university benefit from changing anti-virus programs?
Kaspersky provides UALR with the centralized management of anti-virus protection services including installation, trouble and repair, tracking and recovery of assigned licenses to individual UALR-owned computers. This positions IT Services to take proactive steps in addressing software vulnerabilities which put the UALR network at risk for intrusions and allows IT Services to take steps necessary in preventing infections before they happen. IT Services can also measure key performance indicators to determine the effectiveness of anti-virus protection.

Employees (Faculty and Staff)

What is the cost to get Kaspersky?
IT Services is responsible for providing campus wide anti-virus protection of all UALR-owned computers. There is no cost to staff or faculty to install the software.
Can I get a University provided copy of Kaspersky for my personal machine?
No, the university does not provide free copies of Kaspersky for individually-owned personal computers. There are many good anti-virus programs on the market (some are free). Staff and faculty with UALR-owned computers at home should get a copy of Kaspersky from IT Services.
Does my computer have to be on the FACSTAFF or STUDENTS domain?
Yes, based on the Network Security Policy, all UALR-owned Windows computers used by staff and faculty, existing or new, should be joined to the university network directory (FACSTAFF or STUDENTS domains). This places IT Services in the best position to protect the integrity and security of UALR-owned data. Exceptions to this policy may be requested.

Students

Do I need to get Kaspersky anti-virus or can I use what I have?
No, students are not required to get Kaspersky. UALR does require that students have anti-virus software that is up-to-date with current virus signatures before accessing the UALR network, wirelessly or otherwise. Network access is disabled during the connection process if the UALR network does not detect updated anti-virus.
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