The Library issues replacement bills for materials not returned 21 days after the due date. Holds are placed on Library privileges and campus records (in Banner) for UALR students and staff until either the overdue library materials are returned or the charges are paid. All fees are waived and holds are lifted if/when the materials are returned in good condition.
Charges for lost Ottenheimer Library materials include the cost of the material (determined by the Library’s average cost per book) and a processing fee. Damage to materials may also result in replacement or rebinding fees. Charges for damaged materials include the repair costs incurred by the library and a processing fee.
Charges for lost/damaged third party items, i.e., materials that are not the property of Ottenheimer Library, such as personal copies held on Reserve, materials obtained from other libraries via Interlibrary Loan, and Federal Depository items, are billed at replacement cost, as determined by the owner of the material, plus a processing fee.
Payments may be made at the Circulation Desk by cash, check or credit card. The Library does not accept replacement copies in lieu of payment.
Refunds of the lost material charges are available up to 30 days after payment if the material is returned in good condition. The processing fee is nonrefundable.
