UA Little Rock IT Services Unveils Upcoming ServiceNow Customer Portal Update

UA Little Rock IT Services is preparing to launch a significant update to the ServiceNow customer portal in the near future, promising a refreshed experience designed with the user in mind. The update aims to combine a modern, intuitive appearance with seamless access to essential services and information.

Upon launch, users will notice a fresh new look while retaining familiar links to the resources they rely on daily. The updated portal is being enhanced with several new features to improve efficiency and self-service options:

• Popular Questions & Knowledge Articles: Dedicated sections will provide quick access to answers for popular questions and a library of knowledge articles, allowing users to find solutions independently and efficiently.
• Common Services Links: New links will be added for common requests, such as easily ordering IT hardware, software, and more.
• Existing Essential Services: Links for general assistance, access requests, and all current services will remain prominent and easy to find.

“We are committed to improving the user experience for the campus community,” Jason Rogers, Assoc. Director for Business Engagement, IT Services stated. “We look forward to this new updated look and hope you enjoy the improved functionality and ease of use it will bring.”

Stay tuned for the official launch announcement and enjoy the enhanced, user-friendly interface designed to make interacting with IT Services more efficient than ever.