News

This spring, Information Technology shared an update with the University Assembly focused on how IT is supporting UA Little Rock’s mission through reliability, security, and thoughtful innovation. While technology continues to evolve quickly, our approach remains steady: strengthen the foundation, protect institutional data, and adopt new tools responsibly—always with faculty, staff, and students at the … Message From the CIO: Technology Supporting Our Mission in 2026

If your Campus Card feels a little different this year, there’s a good reason behind the change. In early 2026, UA Little Rock officially transitioned from traditional magnetic stripe cards to Encrypted Smart Card technology. This upgrade was far more than a simple technical swap; it represents a massive collaborative milestone between Student Affairs, Facilities … One Card, More Security: The Campus Card Evolution

What’s Happening? If you’ve noticed the IT Services Network Team moving gear into your building’s data closets lately, you’re seeing the Edge Switch Replacement Project in action. We are replacing the aging hardware that connects your computers, printers, and Wi-Fi access points to the campus network. Think of it like upgrading an old, narrow plumbing … Boosting Our Connection: The Campus-wide Network Upgrade

To meet the demands of an evolving digital landscape, UA Little Rock is prioritizing advanced security measures. To provide a more secure and seamless experience for our faculty, staff, and students, IT Services is transitioning the campus toward Passkeys, the modern replacement for traditional passwords. What is a Passkey? Think of a Passkey as a … Passkeys are coming to UA Little Rock

In the coming months, IT Services will be launching a comprehensive renovation of our online customer support portal, powered by our UA Little Rock instance of ServiceNow ITSM platform. The update introduces a modernized, look and expanded functionality–particulary for IT purchasing to better serve the campus community. The portal continues to be your primary destination … A Fresh Look and New Features for the IT Services Customer Support Portal

Later this year, IT Services, UA Little Rock Public Safety, and UA Little Rock Marketing and Communications are partnering to roll out an enhancement to our campus emergency notification systems. This upcoming update is designed to bridge the gap between our digital infrastructure and physical security, bringing critical safety alerts directly to your university computer … Enhancing Campus Safety: New Desktop and Display Alerts Coming Soon

The work of IT Services often happens behind the scenes, but its impact is felt in every classroom, office, and digital interaction across campus. From resolving thousands of service requests each year to advancing major enterprise projects and strengthening the university’s technology foundation, ITS teams keep critical systems running smoothly while driving forward modernization and … Behind the Scenes: How IT Services Keeps Campus Running

Several members of  UA Little Rock IT Services, along with IT professionals from Arkansas and beyond, are scheduled to attend the in-person 2026 Arkansas IT Symposium, May 6, 2026 at the Statehouse Convention Center in downtown Little Rock. The  Arkansas IT Symposium is the region’s premier single‑day gathering for technology executives and IT leadership teams. … 2026 Arkansas IT Symposium: UA Little Rock Well Represented

Many universities across the country offer 3D printing services through engineering programs, art labs, and dedicated makerspaces. However, access to this technology is often limited because it is housed within specific departments, restricted to certain courses, or requires prior experience, placing it effectively behind closed doors rather than serving as a universal campus resource. Soon, … 3D Printing Services in the Ottenheimer Library

I am excited about joining UA Little Rock as your new Associate Vice Chancellor and Chief Information Officer. I am grateful for the Institute’s warm welcome and confidence in me. As an alum, I have always admired UA Little Rock and its efforts to tackle the many challenges we face globally through research and advanced … Message From the CIO: Looking to Build a Strong and Lasting Partnership for Our Shared Success