Enhancing Campus Safety: New Desktop and Display Alerts Coming Soon

Later this year, IT Services, UA Little Rock Public Safety, and UA Little Rock Marketing and Communications are partnering to roll out an enhancement to our campus emergency notification systems. This upcoming update is designed to bridge the gap between our digital infrastructure and physical security, bringing critical safety alerts directly to your university computer and digital displays across campus.

Building upon the trusted platforms we already use—the Rave Alert application and Rave App Armor (which powers the Trojan Campus Safety App)—these new features are designed to foster monitored connections with UA Little Rock Public Safety and ensure vital information reaches our community instantly.

The rollout will introduce two powerful new capabilities:

1. Direct Desktop Assistance: Faculty and staff will soon have an additional, immediate way to call for help without requiring a voice call. Directly from the university-owned computer—whether you use a Windows or an Apple device—you will be able to connect instantly with UA Little Rock Police Dispatchers to request assistance during an emergency.
2. Campus-Wide Display Alerts: When critical issues arise, such as severe weather alerts or immediate safety threats, emergency messages can be pushed directly to university PCs. Additionally, by integrating these alerts with our Rise Vision Display service, urgent messaging can be displayed on most wall-mounted video screens across campus. This ensures that staff, students, and visitors in applicable public spaces, buildings, lobbies, and academic departments see vital instructions immediately, in conjunction with other alerting methods.

A Comprehensive Safety Net These additions are part of a broader strategy to build out our safety capabilities so that when help is needed, various users can easily reach out for assistance in whatever way is most accessible to them.

Equally important, it allows the university to distribute vital, and sometimes life-saving information rapidly through a truly multi-channel approach. With these new desktop and display features joining our existing lineup of voice, text, email, and official app notifications, we are ensuring that the UA Little Rock community remains informed, connected, and safe.

Stay tuned to future IT Services newsletters for exact deployment dates and further instructions on how to use the new desktop assistance features.