The Wi-Fi networks provide current students, employees, and UA Little Rock guests with wireless network access to both internal campus and external internet services.

Wi-Fi is also available at the folllwing Central Arkansas UA Little Rock locations:

Getting Started

Connecting to Wi-Fi is easy! For more detailed instructions and how-to articles, visit the Wi-Fi support site.

There are four distinct Wi-Fi networks. These are the only official UA Little Rock Wi-Fi networks available:

UALR-WiFi is the highest security, best, and fastest connectivity. UALR-WiFi is for laptops, phones, tablets, and all computing devices that understand 802.1x protocols. Very important: If at all possible, always use UALR-WiFi for all of your Wi-Fi connections at UA Little Rock.

UALR-Device is only for endpoints that cannot connect with a login and password to UALR-WiFi. Never join a phone, tablet, laptop, or computer to UALR-Device. Never join a university owned endpoint to UALR-Device using a personal account. Contact your unit IT Manager to register university owned devices to UALR-Device. There is no privacy on the UALR-Device Wi-Fi network. If at all possible, always use UALR-WiFi.

UALR-Guest is only for people without a @ualr.edu email account. UALR-Guest is slower, filtered, limited-access, and has no security or encryption. Current UA Little Rock students & employees may not use UALR-Guest. A working email address and full legal name is required for registration and use of this guest Wi-Fi network for each individual. Incomplete and/or inaccurate registration information will result in no guest Wi-Fi access. All attempts to obfuscate, hide, or use a fake name while registering to use UALR-Guest will result in automated suspension of the guest Wi-Fi service. Use of UALR-Guest requires agreement to the official Acceptable Use Policy (AUP). If you fail to follow the terms listed in the AUP and the explicit instructions you receive in your UALR-Guest email registration receipt, you and your devices may be prevented from using any of the UA Little Rock networks.

eduroam Wi-Fi network is only for visitors from other colleges and universities around the country and world. When you travel, you can securely connect for free at more than 10,000 roaming locations around the world using your @ualr.edu login. For more information about Eduroam, contact UA Little Rock IT Services or visit eduroam.us

Connecting to UALR-WiFi

To connect to the UALR-WiFi network using laptops, tablets, smartphones, and other compatible wireless devices:

  1. On your wireless-enabled device, select UALR-WiFi.
  2. When prompted enter your full @ualr.edu email address as your username and its current password to log in.
  3. Disable or turn-off MAC Address Privacy / Random MAC Address on your device otherwise the UALR-WiFi will not work on your device.
  4. Make sure when you connect to UALR-WiFi that all of your device’s network settings and DNS are set to Dynamic and DHCP or the UALR-WiFi cannot work for your device.

    View detailed instructions for UALR-WiFi

Connecting to UALR-Device

To connect to the UALR-Device network:

  1. Never add a phone, tablet, laptop, or computer to UALR-Device. It will be deleted from the device registry. UALR-Device is not a private network. Only use UALR-WiFi unless the device is not sophisticated enough to join UALR-WiFi. UALR-Device is only for devices incapable of joining UALR-WiFi.
  2. On a computer with a web browser, visit the device registration site (device.ualr.edu) and login with your full @ualr.edu email address. When you login, you must include the entire email address including the @ualr.edu when you login or your device will not work and it will be deleted.
  3. Once you successfully login, click Add New Device at the bottom of the page and type-in the specific MAC Address of your device.
  4. You must type-in the real physical MAC address of the device. Registering a fake, rotating, and/or any obfuscation of the actual physical MAC Address of an endpoint will result in the deletion of the device and suspension of that device from all university networks. You are responsible for all network activity related to registered devices under your username.
  5. Disable and/or turn-off MAC Address Privacy or Random MAC Address on your device otherwise the UALR-Device will not work for your device.
  6. Make sure when you connect a registered device to UALR-Device that all of its network settings and DNS are set to Dynamic and DHCP or the the device will not function on UALR-Device.
  7. When joining an endpoint to the UALR-Device Wi-Fi network, you must use the latest pre-shared key as the password: GoTrojans!2026
  8. Never add a university owned endpoint to UALR-Device using your personal login. University owned devices must be registered by your unit IT Manager with a special account.
  9. All MAC Addresses added to your registration have an expiration date. Devices will stop working when they expire. Re-register expired MAC addresses that using the current pre-shared key (see Step 5 above for the current pre-shared key).

View detailed instructions for UALR-Device

Connecting to UALR-Guest

To connect to the UALR-Guest network using laptops, tablets, smartphones, and other compatible wireless devices:

  1. IMPORTANT: Employees and students may never use UALR-Guest Wi-Fi. People with @ualr.edu accounts (current students, faculty, and staff). Employees and students must use the secure, encrypted UALR-WiFi network, never UALR-Guest.
  2. IMPORTANT: UA Little Rock IT Services strongly recommends all users of UALR-Guest utilize a secure VPN at all times when connected to UALR-Guest. There is no privacy, no security, and no encryption when using UALR-Guest Wi-Fi without a personal or corporate VPN.
  3. IMPORTANT: UALR-Guest is a 24-hour self service network. It works perfectly, but if you do not read the very explicit instructions you receive in the e-mail registration receipt, UALR-Guest will stop working. If you need help, you can call (501) 916-3011 M-F, 8 a.m. to 5 p.m.
  4. On your Wi-Fi enabled device, select the UALR-Guest wireless network.
  5. You must enter your full legal name when registering. Register a temporary 24-hour guest account using your non @ualr.edu email address. IMPORTANT: If you choose to not enter your full legal name when registering, enter a partial name, or anything else, you are choosing to not have access to this guest service. The automated system will disconect you.
  6. After you complete your registration, the self service guest system will email you a username and password with instructions. Every single one of the instructions must be followed or the automated system will not allow you access.
  7. Carefully read and follow the explicit instructions you receive in the email or you will lose access to this guest service.
  8. Return to the UALR-Guest login screen, enter your e-mail address as your username, and enter the password you received in your email you registered.
  9. UALR-Guest Wi-Fi access is tracked, logged, limited access, filtered, and only for external Internet access only. As a guest, if you require special network access, please use your own personal Wi-Fi hotspot or your personal cellular data plan as Wi-Fi tethered. UA Little Rock does not offer non-students or non-employees any other Wi-Fi or network access.
  10. Make sure all of your network settings and DNS are set to Dynamic and DHCP or the UALR-Guest will not work for your device.
  11. UALR-Guest has no encryption or security. Guests are strongly encouraged to protect and secure their own device and usage when connected to UALR-Guest.
    View details instructions for UALR-Guest

Eligibility

Use of networks (wired and/or wireless) at UA Little Rock requires agreement to the official Acceptable Use Policy (AUP). If you fail to follow the terms listed in the AUP, you and your devices may be prevented from using any of the UA Little Rock networks.

Support

Please contact IT Services for WI-Fi support if these steps do not resolve an issue.