Students are encouraged to seek informal resolution at the department level when possible. After exhausting the department or informal complaint process, students may file a formal complaint with the university. To file a formal complaint, please complete this form with as much information as possible. Student complaints may be submitted anonymously; however, including your contact information will assist the university in responding to your complaint.
To learn more, access the policy for student complaints.
The Student Complaint Form does not apply to complaints regarding the following issues:
- Title IX
- Grade Appeals
- Parking Violations
- ADA-related Discrimination
- Other issues where a separate policy and procedure for resolution are already approved
Students enrolled in the Master of Public Service program at the Clinton School of Public Service (CSPS) will follow the same policy and processes for UA Little Rock students in addition to CSPS informal procedures.
Students enrolled at the William H. Bowen School of Law will follow the same policy and processes for UA Little Rock students. As an ABA-accredited law school, the William H. Bowen School of Law is subject to the ABA Standards for Approval of Law schools. Any student at the Bowen School of Law who wishes to bring a formal complaint to the Administration of the Law School of a significant problem that directly implicates the school’s program of legal of education and its compliance with the ABA Standards should follow the steps outlined here.
Maintaining a Written Record of the Complaint
A copy of the complaint and a summary of the process and resolution of the complaint shall be kept in a confidential manner in the Office of the Dean of Students.
Appeal Process
1. Appeals may be taken to the appropriate vice chancellor (or his/her designee) after all other appropriate channels have been exhausted. Examples are listed below. The appeal must be made within two (2) weeks after communication of the decision.
2. Any decision made on appeal to the appropriate vice chancellor shall be final.
| Example Complaint | Final Decision |
|---|---|
| Academic Issue | Vice Chancellor for Academic Affairs |
| Issue with Student Accounts Charge | Vice Chancellor for Finance and Administration |
| Issue with Another Student | Vice Chancellor for Student Affairs |
Protection Against Retaliation
The University will not in any way retaliate against an individual who makes a complaint using this form, nor permit any faculty member, administrator, employee or student to do so.
If you feel that your issue or concern does not rise to the level of an official complaint, please consider using the Improve UA Little Rock form to provide your feedback.