Frequently Asked Questions
How do I know what my ID number is?
When you apply online to BOSS, the system provides you with a temporary ID number so you can access the system during the admissions process. Once your information has processed through the system, your official ID number starting with the letter “T” for Trojan followed by 8-digits (ex. T00123456) will be issued.
You can also obtain your ID number by attempting to login to BOSS by typing in your Social Security number (SSN) as your User ID and select “Login”. Your official ID Number will then be displayed. You should record the new ID number at that time and close your browser window to help reduce the risk of identity theft. [back to top]
Can I select my own ID number?
No. To ensure greater efficiency and security, UA Little Rock issues computer-generated ID numbers. [back to top]
How will I know if my ID number is being sent to the right address?
The address you submitted at the time of application is the address where your Student ID number will be sent. If this address has changed, you need to log on to BOSS and follow the Personal Information tab and link to update your contact information. [back to top]
If I attended UA Little Rock in the past, do I keep my old ID number or do I get a new UA Little Rock ID number?
In order to maintain consistency and accuracy, UA Little Rock converted all previous institutional records and has issued new ID numbers to all students, staff, and faculty. The new ID numbers begin with the letter “T” for Trojan followed by 8-digits (ex. T00123456). [back to top]
If I am both an employee and student of the University will I receive two different numbers?
No, each individual is issued only one ID number. For further information about your ID number, please contact the Office of Records and Registration or call 569-3110.
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What is a Trojan ID Card and where can I get one?
The Trojan ID Card is the official name for your UA Little Rock student ID card (note: this card shows your photo, ID number, and library number). You can get your Trojan ID Card at the Information Center, located on the bottom floor of the Donaghey Student Center (DSC) directly across from the Bookstore. There is no fee to obtain your first card. New Students must be registered for classes prior to making their first Trojan ID.
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Where can I use my Trojan ID Card?
Your card should be carried with you when you are on campus. Please note that the card is the property of UA Little Rock and must be surrendered upon request.
You can use your card in the following ways:
- To access the DSC Fitness Center
- To check out books and resources at the Ottenheimer Library circulation desk
- As a declining balance card. You can deposit money on the card and use it at any Dining Services vendor (office located in the DSC 117)
- Enter the south entrance on Campus Drive from Asher Avenue
Is there a fee for my replacement ID?
The cost for a replacement card is $15.00 unless it has been five (5) or more years since your last ID. If your card was stolen, the replacement fee is waived when presenting a copy of the police report.
Do I have to renew my Trojan ID card every semester?
Once you receive your Trojan ID card, you do not have to come back and get it updated or activated. The card automatically updates as soon as the new semester begins. Also, you must be an active, enrolled student for your card to function. If you have any holds on your student account, your card will be denied. [back to top]
How do I get a new card if it is lost?
The cost to replace a card is $15.00.
How can I become a member of the Fitness Center?
Fitness Center memberships require card access. The Cashier’s Office sells Fitness Center memberships which allows card access to the following groups:
- UA Little Rock student’s immediate family members
- UA Cooperative Extension staff
- UA Cooperative Extension immediate family members
- UA Little Rock alumni
- UA Little Rock alumni immediate family members
- UAMS students and employees
- UAMS immediate family members of students and employees
- Anyone who has worked or taken classes from LRU or LRJC
What if I have other questions?
If you have other questions, please contact the Information Center at 501.569.3000. [back to top]