Visitor Services

UA Little Rock Alumni and Community Users

UA Little Rock Alumni as well as ARKLink borrowers* and members of the community (at least 16 years of age) who are not currently affiliated with UA Little Rock may apply for limited library privileges. We encourage you to visit and use the resources at the library. These privileges include:

  • Check-out up to 10 items with a loan period of 28 days
  • All items may be subject to recall after 14 days
  • In-library Guest Wi-Fi for personal devices
  • In-library access to library databases and e-resources via Wi-Fi (guest logins are available at the front desk)
  • View your current checkouts through the catalog (click on “My Account“)
  • All accounts are subject to the additional circulation policies below

Due to publisher license restrictions the university is unable to provide alumni and community users with off-campus access to databases and e-resources. Residents of Central Arkansas may use databases and e-resources made available by the Central Arkansas Library System (CALS) and Arkansas State Library (Traveler).

The library does not provide alumni and community users with interlibrary loan or article delivery services. Users should check with CALS or their local public library for these and other services.
To gain Ottenheimer Library privileges, currently unaffiliated users should complete an application below, and submit it along with a current state-issued photo ID.

*ARKLink borrowers must present both an ARKLink card and a photo ID in order to checkout library materials.

Request a Community or Alumni Account

Additional Circulation Policies

Borrowers assume all responsibility for library items in their possession and will be subject to charges for any lost and/or damaged items. Library notices for recall and overdue items will be sent via email. Bills for replacement costs will be sent via U.S. Mail for library items that are 21 days overdue. Library privileges and campus records (in Banner) will be restricted and flagged until the library receives the overdue materials or payment. The library will waive fees and lift holds if/when it receives returned materials in good condition.

Charges for lost Ottenheimer Library materials include the cost of the material (determined by the library’s average cost per book) and a processing fee. Damage to materials may also result in replacement or rebinding fees. Charges for damaged materials include the repair costs incurred by the library and a processing fee. Current charges are $106.00 per item for replacement and $22.00 per item for binding.

Borrowers who wish to replace lost or damaged materials must submit a request at prior to replacement. A consultation with the Collections Management Coordinator will be scheduled to review options before the borrower makes the purchase. The Library reserves the right to determine if replacement is acceptable. If a replacement copy is acceptable, the replacement cost will be canceled. The borrower remains responsible for the processing fee.

Refunds of the lost material charges are available up to 30 days after payment if the material is returned in good condition. The processing fee is nonrefundable.

Charges for lost/damaged third party items, such as personal copies held on Reserve, materials obtained from other libraries via Interlibrary Loan, and Federal Depository items, are billed at replacement cost, as determined by the owner of the material.

Payments for lost/damaged items may be made at the Cashier’s Office by cash, check or credit/debit card. Refunds of the lost material charges are available up to 30 days after payment if the material is returned in good condition. The processing fee is nonrefundable.

K-12 Visitors

Ottenheimer Library welcomes visits from Arkansas high schools to use our research databases and other materials.

Planning Your Visit:

  • Teachers should schedule class visits at least 10 working days in advance by submitting a Research Instruction Request
  • Class size is limited 25 students per visit
  • UA Little Rock Public Safety requires notification and will provide drop off and parking information – 501-916-3400

Key Information for Classroom Teachers:

  • Group members should bring flash drives to save articles
  • Copiers/printers are available on the 1st floor of the library
  • If students wish to return on their own at a later date, they may sign up to be community users

Important Notices

  • Adult supervision is required for each group.  We require a minimum of two teachers/leaders per group and one additional adult for every five to eight students
  • The library provides unfiltered access to the Internet and complies with the university’s IT Acceptable Use Policy

Safety and Behavior

Group members are expected to comply with library and university policies, as well as show consideration for other library users.