Correspondence and Distance Education proctoring

The difference between correspondence and distance education

Correspondence is part of distance education in which all the course materials are given to the learner via mail or electronic means so that the student can master the materials at his/her own pace.

Distance education refers to online instruction. It is formal, institution-based education where the learning group is separated. Interactive telecommunications systems are used to connect learners, resources, and instructors.

Proctoring

The Consortium of College Testing Centers (CCTC) is a referral service provided by the National College Testing Association (NCTA) to facilitate distance learning. The purpose of the CCTC is to make test administration services (DEPS) available to students away from their campuses, particularly at educational institutions. It is a free service for students or others who are seeking a professional location at which to take an exam. All participating test centers must be NCTA members in good standing and are expected to adhere to the CCTC guidelines. In addition, the testing center must subscribe to and indicate compliance with the NCTA Professional Standards and Guidelines.

Testing Services is a National College Testing Association (NCTA) certified center and a member of the CCTC. This is you assurance that the highest standards of test security, administration, and proctoring are practiced.

UA Little Rock students

The specific method of test proctoring is determined by your professor. The options that are available include:


1. Honor Lock

Honor Lock is an internet-based test proctoring service that delivers on-demand, proctored exams that enable students to test anytime, anywhere, and with integrity. Your professor determines whether or not this is an appropriate option for your course exam.

If your professor approves the use of Honor Lock for your course, you will need:
  1. Internet connection
  2. Webcam
  3. Microphone
Honor Lock steps you must follow:
  1. In Google Chrome, navigate to Blackboard and then to your course.
  2. Next, navigate to your assessment.
  3. Under the instructions, click on Get Started to add the Honor Lock extension. This will bring up a new tab.
  4. In the new tab, click Add Extention.
    • If a new tab doesn’t open, or the page has trouble loading, navigate directly to honorlock.com/install to download the extension
  5. Once you have added the extension, click Begin in Blackboard, then Launch Proctoring to start the exam.
  6. Photo Authentication: Center your face in the frame and click Take Photo. Confirm that you can see yourself clearly and click Accept. Click Redo if the photo is blurry or otherwise unacceptable for identification purposes. Honor Lock also uses the same process to take a picture of your Photo ID.
  7. Room Scan: Follow Honor Lock’s instructions for the Room Scan. To avoid being flagged, be careful not to submit the video until the entire room has been scanned.
  8. Take your test normally. Honor Lock will continue to record and will save and stop recording when you submit your exam.
Technical Support

For additional information, read through the Blackboard Student Guide. If you encounter any trouble during your exam, Honorlock technical support is available 24/7 for students.

If you need to contact Honorlock support, call 855-828-4004.

2. Testing Services Computer Lab

  1. Schedule an appointment through our online scheduler.
  2. What to bring on your scheduled test date:
    • Acceptable government-issued photo ID with your current legal name. The name on your ID must match the name on your class roster. Please contact UA Little Rock Records and Registration for information regarding name changes.
    • Items approved by your instructor. Some tests are open book, permit the use of a dictionary, calculator, or notes. It is UA Little Rock Testing Services’ policy to collect and
      shred hand-written notes while typed notes may be returned to you if your instructor permits.

      • Information regarding permitted items should be included in your course syllabus. If you have questions, contact your instructor prior to your test date. Testing Services cannot permit you to use any items that are not approved by your instructor. Testing Services will not provide these additional materials.
  3. Prohibited Items and Recommendations. The student is responsible for checking the
    Testing Services website for a list of prohibited items. Be aware that unsupervised children are not permitted.
  4. After You Have Completed Your Exam: Your test will be returned to your instructor in the manner they have requested. Scoring will not be done by Testing Services staff.
  5. Contact Your Professor if:
    • You have questions regarding the format or content of your test.
    • You need information regarding grades. Testing Services does not score your test nor receive your grades.
    • You have questions about make-up exams or testing outside of the testing window.

3. Testing Center other than UA Little Rock

  1. Search the National College Testing Association Consortium of College Testing Centers (CCTC) for a testing center near you. If you are unable to find a center within a reasonable distance, contact UA Little Rock Testing Services for acceptable proctor options.
  2. Print out the “Examination Proctor Agreement” and have it completed by the testing center you have selected.
  3. Fax the form to UA Little Rock Testing Services, 501.569.8096 or email, proctor@ualr.edu.
  4. After the proctor has been verified, you will be able to take your UA Little Rock exams at the center you have selected. NOTE: Fees and amenities vary by center. It is your responsibility to verify the center’s proctoring fees before agreeing to test with another site.


Non-UALR Students

Testing Services must review the proctoring instructions, for your exam, prior to agreeing to serve as your proctor. Your request must be approved before you may schedule an appointment.

You are responsible for communicating with your home institution regarding all arrangements including the delivery of your testing materials no less than 7 working days, prior to your scheduled appointment.

We do not administer exams that require:

  • Special software downloads
  • Timed warnings
  • Verbal instructions
  • Wireless internet access for an examinee’s personal computer
    1. Contact your home university to ask if you may test at UA Little Rock.
    2. Many institutions require that a proctor approval form be completed by you and us, and then returned to your home institution. Ask you home institution if such a form is required.
    3. After you have received approval, ask your institution to send us your exam and instructions using email, fax, or mail. All forms, test instructions, and exams must be received no less than 7 working days prior to your exam.

University of Arkansas at Little Rock
Testing Services
2801 South University Ave., SSC 315
Little Rock, AR 72204

501.569.3198 (main)
501.569.8096 (fax)
proctor@ualr.edu (email)

  • Inform your institution that we must receive your exam and instructions no less than 7 days prior to your appointment date.
  • If you are taking the Accuplacer, you must contact your home institution for an Accuplacer voucher. The voucher will facilitate the delivery of your scores to your home institution immediately after you complete the exam.
  • Make an appointment using our online scheduler. Begin your appointment by selecting “PROCTORED EXAMS – NON-UALR”, which is the last entry in the drop-down menu.
  • Complete your appointment and payment of our test administration fee.
  • It is recommended that you print-out your appointment confirmation and bring it with you on your scheduled test date.
  • You are responsible for familiarizing yourself with our test center policies, items that are prohibited, parking, our center hours and fees.

 

Testing Services provides pencils, and scratch paper (if allowed). Students are responsible for bringing any other testing materials that may be permitted.

Free and secure lockers are available to store all of your personal items that are not allowed in the computer lab.
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