Online course proctoring

UA Little Rock students

UA Little Rock online course exam proctoring is available only to University faculty and students! Please visit the “Non-UA Little Rock student exam proctoring” if you are not a student at our institution.


Student testing options


Each UA Little Rock instructor determines how their exams will be proctored.

I. Remote proctoring

Remote Proctor Now

    • is an internet-based test proctoring service that delivers on-demand, proctored exams that enable students to test anytime, anywhere, and with integrity. Your professor determines whether or not this is an appropriate option for your course exam.

 

    • This service is free to UA Little Rock students.

If your professor approves your use of RPNow, you will need:

      1. Internet connection
      2. Webcam
      3. Microphone

RPNow steps you must follow:

    1. Navigate to the RPNow website designed specifically for UA Little Rock. You should see “universityofarkansaslittlerock…” in the url.
    2. Select the “University of Arkansas at Little Rock“, from the drop-down menu.
    3. You will be directed to a RPNow screen with an instructional video and a button to download the software necessary to use RPNow.
    4. View the video. It is brief and provides essential information.
    5. You will be guided step-by-step through the process from setting-up your access, locating your instructor and exam, clicking the green bar top to enter the professor’s password (if applicable), taking your test, and submission of your exam.
    6. Help is available 24/7 through RPNow

II. Test on campus in the Testing Services computer lab

UA Little Rock Records and Registration

          • for information regarding

name changes

          • .
        • Testing fee(s).
          • Proctoring is free-of-charge to UA Little Rock students enrolled in 100% online courses or those receiving accommodation(s) in a UA Little Rock course.

Fees are assessed for exams such as Departmental, CLEP, MAT, Accuplacer, etc. They are payable with a credit or debit card when you schedule an appointment online.

        • Items approved by your instructor.
          • Some tests are open book, permit the use of a dictionary, calculator, or notes. It is UA Little Rock Testing Services’ policy to collect and

shred hand-written notes

          • while typed notes may be returned to you if your instructor permits.

Information regarding permitted items should be included in your course syllabus. If you have questions, contact your instructor prior to you test date. Testing Services cannot permit you to use any items that are not approved by your instructor. Testing Services will not provide these additional materials.

      1. Prohibited Items and Recommendations.
          The student is responsible for checking the

Testing Services website

        • for a list of prohibited items. Be aware that unsupervised children are not permitted.
      1. After You Have Completed Your Exam:
          Your test will be returned to your instructor in the manner they have requested. Scoring will not be done by Testing Services staff.
      2. Contact Your Professor if:
        1. You have questions regarding the format or content of your test.
        2. You need information regarding grades. Testing Services does not score your test nor receive your grades.
        3. You have questions about make-up exams or testing outside of the testing window.

III. Testing at a center other than UA Little Rock

      1. Search the National College Testing Association Consortium of College Testing Centers (CCTC) for a testing center near you. If you are unable to find a center within a reasonable distance, contact UA Little Rock Testing Services for acceptable proctor options.
      2. Print out the “Examination Proctor Agreement” and have it completed by the testing center you have selected.
      3. Fax the form to UA Little Rock Testing Services, 501.569.8096 or email, proctor@ualr.edu.
      4. After the proctor has been verified, you will be able to take your UA Little Rock exams at the center you have selected. NOTE: Fees and amenities vary by center. It is your responsibility to verify the center’s proctoring fees before agreeing to test with another site.


Faculty

Deadline: Exam submissions, and uploads of exams and additional materials, such as formula sheets, must be received at least seven (7) days prior to the start of your exam. This deadline applies to accommodated also.

Hand-delivered or emailed exams will not be accepted. Your exam and additional materials must be uploaded to RegisterBlast.

Proctoring is available only for online courses. We ask that faculty, who have the ability to identify their students in a classroom environment, assist us by removing that volume from our small lab.

Take note of the testing lab hours of operation when considering your exam time frame.


Options

Select one or any combination of these services for proctoring:

    1. Remote proctoring using Remote Proctor Now (RPNow)
      1. RPNow student access
      2. RPNow faculty introduction
      3. The most common CMS (content management systems) supported by RPNow:
  • Blackboard
  • BlueQuill
  • Brightspace
  • Canvas
  • Cengage
  • Cengage Brain
  • Cengage SAM
  • Educosoft
  • Edutech
  • iLrn
  • Kaplan
  • McGraw-Hill Connect
  • MindTap
  • MyMathLab
  • MyAccountingLab
  • MySpanishLab
  • MyItLab
  • MyStatLab
  • Sakai
  • Test.com
  • WebAssign
  1. In-person proctoring at the UA Little Rock Testing Services computer lab.
  2. In-person proctoring at another university testing center. This is typically, arranged with a member institution of the Consortium of College Testing Centers (CCTC). These centers adhere to the same professional standards and guidelines of the National College Testing Association as UA Little Rock.

Security features

Online chat and phone technical assistance 24/7
X
Ability to proctor Blackboard examsXX

Services Testing Lab RPnow CCTC
ID verification X X X
Secure test materials X X X
On-site personnel to assist with questions X X
Record video X X varies by center
Record audio X X
Screen viewing technology X X
Flat rate proctoring fee Free for UA Little Rock students
$40 non-UA Little Rock
Free and available only to UA Little Rock students




How to set-up your online course exam submission request

Important notes

  • The deadline for an exam submission is 7 working days PRIOR to the first test date (Monday-Friday).
  • RegisterBlast is designed to accept your exam submission request and your exam. Upload your exam and/or reference materials to your RegisterBlast exam submission!
  • Hand-delivered or emailed exams are no longer accepted.

Creating a RegisterBlast account

Testing Services must have an exam submission request for all tests, including accommodated. To create an exam submission, you must have a professor account in RegisterBlast. Follow the directions below to enroll.

  1. Click here to sign up for professor account in RegisterBlast.
  2. You will be prompted to enter your first name, last name, email address, and to create a password. If you forget your password, email proctor@ualr.edu so we can reset it.
  3. Click the “enroll” button. Now you have created your RegisterBlast account!

Note: All new professors must be approved by Testing Services before the professor can create an exam submission. RegisterBlast notifies us of your request through our listserv. Allow 48 hours for your request to be processed and activated. Processing takes place during our regular business hours. If you do not receive approval in 48 hours, please contact Testing by emailing proctor@ualr.edu.

Creating an Exam Submission

Follow the steps below to create an exam submission for your online course. Note: This is not the same process for Accommodated Submissions. If you are trying to create a submission for your accommodated student to test in our facility, please visit our Faculty Accommodated Submission Page.

  1. Login to your account.
  2. Click on Submissions in the upper, right-hand part of the screen. You should now see a list of previous submissions.
  3. Click on “New Submission” at the top of the screen.
  4. Fill out all areas of the form that pertain to your exam:
    • Section 1: Fill out the name of the test.
      • It is best to use something unique such as ” Test 1 MATH 1302-991 Fall 2018.”
      • If your test requires a document, you must upload it in this step at least 7 days prior to the first day your exam is open.
    • Section 2: Select the group your exams should be in.
      • If you are not sure, select your best guess. Testing services will check before approving your exam.
      • Not choosing a group can cause delays in exam processing.
      • Choose the open and close dates for your test from the drop-down calendar and give us the allotted minutes for your exam.
    • Section 3: Fill out this section as completely as you can with all of the information that pertains to your test.
      • This is where you will choose what proctoring options your students will have for the test. If you would like to allow your students more freedom to take the test on their schedule, you can include a remote proctoring option such as Honor Lock or RPNow.
      • There is a lot of redundancy in this part on purpose. After Submitting, you will only be able to edit this section and not section 2. This allows you to revise the date and duration after the original submission.
      • Note: Do not include a student’s name or T number for regular class submissions! If someone in your online course needs testing accommodations, you will fill out a separate submission for that student.
    • Section 4: It is likely that not all information about your test is covered by this form. If this is the case or if you wish to clarify any part of your answers on the form, please fill out the comment box in this section.  This is also the place to list any edits you made in section 3.

A note on editing submissions: Editing your submission communicates changes that need to be made about the scheduling or materials related to your exam. It does not automatically cause those edits to go into effect! When you edit your submission, RegisterBlast notifies us of the edit, but not what has changed. To save us time and to speed up the processing of your edit, please let us know what you edited with a small message in Section 4.

Faculty must not make appointments for students.
Additional accommodated information can be found on the Accommodated webpage.

If you encounter any difficulties, you and students may contact Testing Services by emailing proctor@ualr.edu. Using this listserv will ensure that many eyes will see your request and respond more quickly. Calling or emailing an individual increases the likelihood that your request will be overlooked, particularly during busy exam periods.




Appointment


Faculty must not make appointments for students.

  • Accommodated students will be emailed by a staff member after your exam submission request has been received through RegisterBlast. Inform you accommodated student they should contact us if they do not receive an email.
  • Students who do not require accommodation and elect to test in the Testing Services’ lab, should make their appointment online using our scheduler or by entering the URL ualr.at/exam.
  • Students whom you have given permission to test remotely, MUST NOT make an appointment in RegisterBlast. Remote testing utilizes a completely different system, access, and process. The online scheduler is for testing that will take place in our computer lab and no where else. NOTE: we must have your exam and instructions no less than 7 business days prior to the start date in order to complete the process and send all to the host institution.
  • Please direct students to our RPnow page for troubleshooting or they may contact Testing Services: proctor@ualr.edu, 501.569.3198.




Remote proctoring


Remote proctoring is available at no cost to UA Little Rock faculty and students.

UA Little Rock uses the online service Remote Proctor Now, (RPNow) to provide educators and students, in distance learning environments, with an on-demand, convenient, and easy to use testing alternative. Students may take exams 24/7, in the comfort of their own homes, using their computer, webcam, microphone, and an internet connection.

A RPnow site has been created specifically for UA Little Rock. For more information, please refer to Testing Services’ “Remote Proctoring” page.

Contact:

Testing Services
University of Arkansas at Little Rock
2801 South University Avenue
Student Services Center, room 315
Little Rock, Arkansas 72204

501.569.3198
501.569.8096 (Fax)
proctor@ualr.edu(Email)