Online course proctoring

UA Little Rock students

UA Little Rock online course exam proctoring is available only to University faculty and students! Please visit the “Non-UA Little Rock student exam proctoring” if you are not a student at our institution.


Student testing options


Each UA Little Rock instructor determines how their exams will be proctored.

    I. Remote proctoring

    Remote Proctor Now is an internet-based test proctoring service that delivers on-demand, proctored exams that enable students to test anytime, anywhere, and with integrity. Your professor determines whether or not this is an appropriate option for your course exam.

    This service is free to UA Little Rock students.
    If your professor approves your use of RPNow, you will need:

    1. Internet connection
    2. Webcam
    3. Microphone


    RPNow steps you must follow:

    1. Navigate to the RPNow website designed specifically for UA Little Rock. You should see “universityofarkansaslittlerock…” in the url.
    2. Select the “University of Arkansas at Little Rock“, from the drop-down menu.
    3. You will be directed to a RPNow screen with an instructional video and a button to download the software necessary to use RPNow.
    4. View the video. It is brief and provides essential information.
    5. You will be guided step-by-step through the process from setting-up your access, locating your instructor and exam, clicking the green bar top to enter the professor’s password (if applicable), taking your test, and submission of your exam.
    6. Help is available 24/7 through RPNow

    II. Test on campus in the Testing Services computer lab

    1. Schedule an appointment through our online scheduler.
    2. What to bring on your scheduled test date:
      • Testing fee(s).
          Proctoring is free-of-charge to UA Little Rock students enrolled in 100% online courses or those receiving accommodation(s) in a UA Little Rock course.

          Fees are assessed for exams such as Departmental, CLEP, MAT, Accuplacer, etc. They are payable with a credit or debit card when you schedule an appointment online.

      • Items approved by your instructor.
          Some tests are open book, permit the use of a dictionary, calculator, or notes. It is UA Little Rock Testing Services’ policy to collect and shred hand-written notes while typed notes may be returned to you if your instructor permits.

          Information regarding permitted items should be included in your course syllabus. If you have questions, contact your instructor prior to you test date. Testing Services cannot permit you to use any items that are not approved by your instructor. Testing Services will not provide these additional materials.

    3. Prohibited Items and Recommendations.
      • The student is responsible for checking the Testing Services website for a list of prohibited items. Be aware that unsupervised children are not permitted.
    4. After You Have Completed Your Exam:
      • Your test will be returned to your instructor in the manner they have requested. Scoring will not be done by Testing Services staff.
    5. Contact Your Professor if:
      1. You have questions regarding the format or content of your test.
      2. You need information regarding grades. Testing Services does not score your test nor receive your grades.
      3. You have questions about make-up exams or testing outside of the testing window.

    III. Testing at a center other than UA Little Rock

    1. Search the National College Testing Association Consortium of College Testing Centers (CCTC) for a testing center near you. If you are unable to find a center within a reasonable distance, contact UA Little Rock Testing Services for acceptable proctor options.
    2. Print out the “Examination Proctor Agreement” and have it completed by the testing center you have selected.
    3. Fax the form to UA Little Rock Testing Services, 501.569.8096 or email, proctor@ualr.edu.
    4. After the proctor has been verified, you will be able to take your UA Little Rock exams at the center you have selected. NOTE: Fees and amenities vary by center. It is your responsibility to verify the center’s proctoring fees before agreeing to test with another site.


Faculty

April 24, 2018 is the deadline for online course and accommodated final exam submission requests and exam uploads to RegisterBlast.

Hand-delivered or emailed exams are no longer accepted.

Proctoring is available only for online courses. We ask that faculty, who have the ability to identify their students in a classroom environment, assist us by removing that volume from our small lab.

Take note of the testing lab hours of operation when considering your exam time frame.


Options

Select one or any combination of these services for proctoring:

  1. Remote proctoring using Remote Proctor Now (RPNow)
    1. RPNow student access
    2. RPNow faculty introduction
    3. The most common CMS (content management systems) supported by RPNow:
    • Blackboard
    • BlueQuill
    • Brightspace
    • Canvas
    • Cengage
    • Cengage Brain
    • Cengage SAM
    • Educosoft
    • Edutech
    • iLrn
    • Kaplan
    • McGraw-Hill Connect
    • MindTap
    • MyMathLab
    • MyAccountingLab
    • MySpanishLab
    • MyItLab
    • MyStatLab
    • Sakai
    • Test.com
    • WebAssign
    • Any LTI (Learning Tools Interoperability)
  2. In-person proctoring at the UA Little Rock Testing Services computer lab.
  3. In-person proctoring at another university testing center. This is typically, arranged with a member institution of the Consortium of College Testing Centers (CCTC). These centers adhere to the same professional standards and guidelines of the National College Testing Association as UA Little Rock.

Security features

Services Testing Lab RPnow CCTC
ID verification X X X
Secure test materials X X X
On-site personnel to assist with questions X X
Online chat and phone technical assistance 24/7 X
Record video X X varies by center
Record audio X X
Screen viewing technology X X
Ability to proctor Blackboard exams X X
Flat rate proctoring fee Free for UA Little Rock students

$40 non-UA Little Rock
Free and available only to UA Little Rock students




How to set-up your online course exam submission request

Important notes

  • The deadline for an exam submission is 7 working days PRIOR to the first test date (Monday-Friday).
  • RegisterBlast is designed to accept your exam submission request and your exam. Upload your exam and/or reference materials to your RegisterBlast exam submission!
  • Hand-delivered or emailed exams are no longer accepted.

Creating a RegisterBlast account

Testing Services must have an exam submission request for all tests, including accommodated.

  1. Create your professor account in RegisterBlast.
    1. Go to the “Professor Module
      • You will be prompted to enter your first name, last name, email address, and to create a password.
      • If you forget your password, email proctor@ualr.edu so we can reset it.
    2. Click the “enroll” button
      • A new professor must be approved by Testing Services before the professor can create an exam submission.
      • Approval should be confirmed in a day or two. If you do not receive approval, please contact Testing by emailing proctor@ualr.edu.
  2. Login to your account to begin your request.
  3. Select the appropriate GROUPS:
    • “ACCOMMODATED” is students who have been approved to receive accommodations by the Disability Resource Center.
      • You will be prompted to add the accommodated student’s name and “T” number. This is for accommodated examinees only.
    • “UALR EXAMS” for online course standard administrations
    • “TERM” such as “FALL 2017”
    • “DEPARTMENT” such as “MATH”, etc.
  4. Enter your course DEPARTMENT ACRONYM, COURSE NUMBER, and SECTION(s).
  5. Enter the criteria you want Testing Services to follow:
    1. The date(s) and time(s) your exam will begin and end.
      • Check Testing Services’ hours of operation before designating the time frame within which your students must test.
    2. Enter the standard length of time a student has to complete the exam.
      • Testing personnel will refer to the Disability Resource Center database to adjust the length of time for an accommodated student.
      • You must provide the name and “T” number for accommodated examinees only.
    3. Your contact information
  6. Enter the criteria students must follow:
    • Whether or not they may use remote proctoring
    • If the student may test at another center
    • Calculator and/or the calculator model/type
    • Open book
    • Notes, and if testing personnel must collect and shred the notes or return them back to you
    • If only one note card is permitted
    • Scratch paper
    • Ear plugs, etc.
    • Additional information may be entered in the “NOTES” box at the end of the form.
  7. Upload your exam along with other reference materials such as a periodic table, formula sheet, etc.
    • If you plan to submit your exam at a later date, enter your intent in the “NOTES” box. You request and exam must be in RegisterBlast no less than 7 working days prior to the start date of your exam.
  8. Submit your request
  9. Inform your students of their options and requirements.
    • If you are permitting students to use remote proctoring (RPnow) remind them they must not make an appointment using our online scheduler. The online scheduler is for students testing in the computer lab. RPnow students must go directly to UA Little Rock’s RPnow website to take their test.

Faculty must not make appointments for students.

Additional accommodated information can be found on the Accommodated webpage.

If you encounter any difficulties, you and students may contact Testing Services by emailing proctor@ualr.edu. Using this listserv will ensure that many eyes will see your request and respond more quickly. Calling or emailing an individual increases the likelihood that your request will be overlooked, particularly during busy exam periods.




Appointment


Faculty must not make appointments for students.

  • Accommodated students will be emailed by a staff member after your exam submission request has been received through RegisterBlast. Inform you accommodated student they should contact us if they do not receive an email.
  • Students who do not require accommodation and elect to test in the Testing Services’ lab, should make their appointment online using our scheduler or by entering the URL ualr.at/exam.
  • Students whom you have given permission to test remotely, MUST NOT make an appointment in RegisterBlast. Remote testing utilizes a completely different system, access, and process. The online scheduler is for testing that will take place in our computer lab and no where else. NOTE: we must have your exam and instructions no less than 7 business days prior to the start date in order to complete the process and send all to the host institution.
  • Please direct students to our RPnow page for troubleshooting or they may contact Testing Services: proctor@ualr.edu, 501.569.3198.




Accommodated exam submissions


Exam submission requests must be received at least 7 business days (Monday-Friday) prior to the start date of your exam.

Follow the same steps under the above drop-down tab “How to set-up your online course exam submission request”.

Consider remote proctoring for your accommodated student.

Accommodation information and policies

Contacts:

    Disability Resource Center
    Justin Hicks
    Access Consultant – Technology
    jxhicks@ualr.edu
    501.569.8287

    Testing Services
    University of Arkansas at Little Rock
    2801 South University Avenue
    Student Services Center, room 315
    Little Rock, Arkansas 72204
    501.569.3198
    501.569.8096 (Fax)
    proctor@ualr.edu



Remote proctoring


Remote proctoring is available at no cost to UA Little Rock faculty and students.

UA Little Rock uses the online service Remote Proctor Now, (RPNow) to provide educators and students, in distance learning environments, with an on-demand, convenient, and easy to use testing alternative. Students may take exams 24/7, in the comfort of their own homes, using their computer, webcam, microphone, and an internet connection.

A RPnow site has been created specifically for UA Little Rock. For more information, please refer to Testing Services’ “Remote Proctoring” page.

Contact:

    Testing Services
    University of Arkansas at Little Rock
    2801 South University Avenue
    Student Services Center, room 315
    Little Rock, Arkansas 72204

    501.569.3198
    501.569.8096 (Fax)
    proctor@ualr.edu(Email)