Online course proctoring

UA Little Rock students

UA Little Rock online course exam proctoring is available only to University faculty and students! Please visit the “Non-UA Little Rock student exam proctoring” if you are not a student at our institution.

Student Proctoring Options

Each UA Little Rock instructor determines how their exams will be proctored.


1. Honorlock


Honorlock is an internet-based test proctoring service that delivers on-demand, proctored exams that enable students to test anytime, anywhere, and with integrity. Your professor determines whether or not this is an appropriate option for your course exam.

If your professor approves the use of Honorlock for your course, you will need:
  1. Internet connection
  2. Webcam
  3. Microphone
Honor Lock steps you must follow:
  1. In Google Chrome, navigate to Blackboard and then to your course.
  2. Next, navigate to your assessment.
  3. Under the instructions, click on Get Started to add the Honorlock extension. This will bring up a new tab.
  4. In the new tab, click Add Extension.
    • If a new tab doesn’t open, or the page has trouble loading, navigate directly to honorlock.com/install to download the extension
  5. Once you have added the extension, click Begin in Blackboard, then Launch Proctoring to start the exam.
  6. Photo Authentication: Center your face in the frame and click Take Photo. Confirm that you can see yourself clearly and click Accept. Click Redo if the photo is blurry or otherwise unacceptable for identification purposes. Honorlock also uses the same process to take a picture of your Photo ID.
  7. Room Scan: Follow the Honorlock instructions for the Room Scan. To avoid being flagged, be careful not to submit the video until the entire room has been scanned.
  8. Take your test normally. Honorlock will continue to record, save, and stop recording when you submit your exam.
Technical Support

For additional information, read through the Blackboard Student Guide. If you encounter any trouble during your exam, Honorlock Technical Support is available 24/7 for students.

    Honorlock support: 855.828.4004

2. Testing Services Computer Lab

  1. Schedule an appointment through our online scheduler.
  2. What to bring on your scheduled test date:
    • Acceptable government-issued photo ID with your current legal name. The name on your ID must match the name on your class roster. Please contact UA Little Rock Records and Registration for information regarding name changes.
    • Items approved by your instructor. Some tests are open book, permit the use of a dictionary, calculator, or notes. It is UA Little Rock Testing Services’ policy to collect and
      shred hand-written notes while typed notes may be returned to you if your instructor permits.

      • Information regarding permitted items should be included in your course syllabus. If you have questions, contact your instructor prior to your test date. Testing Services cannot permit you to use any items that are not approved by your instructor. Testing Services will not provide these additional materials.
  3. Prohibited Items and Recommendations. The student is responsible for checking the
    Testing Services website for a list of prohibited items. Be aware that unsupervised children are not permitted.
  4. After You Have Completed Your Exam: Your test will be returned to your instructor in the manner they have requested. Scoring will not be done by Testing Services staff.
  5. Contact Your Professor if:
    • You have questions regarding the format or content of your test.
    • You need information regarding grades. Testing Services does not score your test nor receive your grades.
    • You have questions about make-up exams or testing outside of the testing window.

3. Testing Center other than UA Little Rock

  1. Search the National College Testing Association Consortium of College Testing Centers (CCTC) for a testing center near you. If you are unable to find a center within a reasonable distance, contact UA Little Rock Testing Services for acceptable proctor options.
  2. Print out the “Examination Proctor Agreement” and have it completed by the testing center you have selected.
  3. Fax the form to UA Little Rock Testing Services, 501.569.8096 or email, proctor@ualr.edu.
  4. After the proctor has been verified, you will be able to take your UA Little Rock exams at the center you have selected. NOTE: Fees and amenities vary by center. It is your responsibility to verify the center’s proctoring fees before agreeing to test with another site.


Faculty

Deadline: November 21, 2019, by 6:30 p.m. for final exam submissions, exam, and reference materials uploads.

Other exam submissions (including your exam upload and reference materials upload), must be received no less than 48 hours prior to the start of your exam. This deadline also applies to accommodated.

Hand-delivered or emailed exams will not be accepted. Your exam and additional materials must be uploaded to RegisterBlast.

Proctoring is available only for online courses. We ask that faculty, who have the ability to identify their students in a classroom environment, assist us by removing that volume from our small lab.

Take note of the testing lab hours of operation when considering your exam time frame.

Proctoring Options

  1. Online remote proctoring using Honorlock
  2. In-person proctoring at the UA Little Rock Testing Services computer lab.
  3. In-person proctoring at another university testing center. This is typically arranged with a member institution of the Consortium of College Testing Centers (CCTC). These centers adhere to the same professional standards and guidelines of the National College Testing Association as UA Little Rock.
Security features
Services Testing Lab Honorlock CCTC
24/7 Online chat and phone technical assistance X
Ability to proctor Blackboard exams X X X
ID verification X X X
Secure test materials X X X
On-site personnel to assist with questions X X
Record video X X varies by center
Record audio X X
Screen viewing technology X X
Flat rate proctoring fee Free for UA Little Rock students
$40 non-UA Little Rock
Free and available only to UA Little Rock students


How to set-up your online course exam submission request

Important notes

  • Fall 2019 final exam submission deadline is November 21, 2019 by 5 p.m. This includes your exam upload and reference materials upload.
  • Other exam submissions (not mid-term or final) are due 48 hours PRIOR to the start of your exam. For example, if your exam is supposed to begin on a Monday at 8 a.m., your exam submission, exam upload, and reference materials upload, must be entered in RegisterBlast no later than 8 a.m. the previous Wednesday; Testing Services is closed Friday through Sunday.
  • Upload your exam and/or reference materials to your RegisterBlast exam submission. RegisterBlast is designed to accept your exam submission request and your exam.
  • Hand-delivered or emailed exams are no longer accepted.

Creating a RegisterBlast account

Testing Services must have an exam submission request for all tests, including accommodated. To create an exam submission, you must have a professor account in RegisterBlast. Follow the directions below to enroll.

  1. Click here to sign up for professor account in RegisterBlast.
  2. You will be prompted to enter your first name, last name, email address, and to create a password. If you forget your password, email proctor@ualr.edu so we can reset it.
  3. Click the “enroll” button. Now you have created your RegisterBlast account!

Note: All new professors must be approved by Testing Services before the professor can create an exam submission. RegisterBlast notifies us of your request through our listserv. Allow 48 hours for your request to be processed and activated. Processing takes place during our regular business hours. If you do not receive approval in 48 hours, please contact Testing by emailing proctor@ualr.edu.

Creating an Exam Submission

Follow the steps below to create an exam submission for your online course. Note: This is not the same process for Accommodated Submissions. If you are trying to create a submission for your accommodated student to test in our facility, please visit our Faculty Accommodated Submission Page.

      1. Login to your account.
      2. Click on Submissions in the upper, right-hand part of the screen. You should now see a list of previous submissions.
      3. Click on “New Submission” at the top of the screen.
      4. Fill out all areas of the form that pertain to your exam:
        • Section 1: Fill out the name of the test.
          • It is best to use something unique such as ” Test 1 MATH 1302-991 Fall 2019.”
          • If your test requires a document, you must upload it in this step at least 7 days prior to the first day your exam is open.
        • Section 2: Select the group your exams should be in.
          • If you are not sure, select your best guess. Testing services will check before approving your exam.
          • Not choosing a group can cause delays in exam processing.
          • Choose the open and close dates for your test from the drop-down calendar and give us the allotted minutes for your exam.
        • Section 3: Fill out this section as completely as you can with all of the information that pertains to your test.
          • This is where you will choose what proctoring options your students will have for the test. If you would like to allow your students more freedom to take the test on their schedule, you can include a remote proctoring option known as Honorlock.
          • There is a lot of redundancy in this part on purpose. After submitting, you will only be able to edit this section and not section 2. This allows you to revise the date and duration after the original submission.
          • Note: Do not include a student’s name or T number for regular class submissions! If someone in your online course needs testing accommodations, you will complete a separate submission for that student.
        • Section 4: It is likely that not all information about your test is covered by this form. If this is the case or if you wish to clarify any part of your answers on the form, please fill out the comment box in this section.  This is also the place to list any edits you made in section 3.

A note on editing submissions: Editing your submission communicates changes that need to be made about the scheduling or materials related to your exam. It does not automatically cause those edits to go into effect! When you edit your submission, RegisterBlast notifies us of the edit, but not what has changed. To save us time and to speed up the processing of your edit, please let us know what you edited with a small message in Section 4.

Faculty must not make appointments for students.
Additional accommodated information can be found on the Accommodated webpage.

If you encounter any difficulties, you and students may contact Testing Services by emailing proctor@ualr.edu. Using this listserv will ensure that many eyes will see your request and respond more quickly. Calling or emailing an individual increases the likelihood that your request will be overlooked, particularly during busy exam periods.

Important Reminders

  • Accommodated students will be emailed by a staff member after your exam submission request has been received through RegisterBlast. Inform you accommodated student they should contact us if they do not receive an email.
  • Students who do not require accommodation and elect to test in the Testing Services Lab, should make their appointment online using our scheduler or by entering the URL ualr.at/exam.
  • Students whom you have given permission to test remotely, MUST NOT make an appointment in RegisterBlast. Remote testing, whether through another testing site or through Honor Lock, utilizes a completely different system, access, and process. The online scheduler is for testing that will take place in our computer lab and nowhere else.

Contact:

    Testing Services
    University of Arkansas at Little Rock
    2801 South University Avenue
    Student Services Center, room 315
    Little Rock, Arkansas 72204

    501.569.3198
    501.569.8096 (Fax)
    proctor@ualr.edu(Email)