Strategic Initiatives

Strategic Priorities
Click on the Priority for the Goals

1. Enhance recruitment and retention efforts to increase enrollment


1A: Develop, support, and participate in targeted efforts that enhance recruitment strategies


1B: Develop and support a focus on recruiting non-traditional, working adults, and transfer students


1C: Coordinate and increase touch points with students to provide a hands-on enrollment experience


1D: Develop strategies to enhance the acquisition and use of institutional and foundation scholarships funds in a timely manner to support enrollment goals


1E: Identify the needs of first-generation and non-traditional students and leverage departmental resources to support student engagement and success


1F: Create and enhance opportunities for students to engage with the campus, local, and global communities


1G: Develop and support tools, policies, communication strategies, and offerings, that support retention, progression, and degree completion


1H: Enhance financial literacy using tools and programs, and ensure students understand their financial obligations and how to pay for them

2. Strengthen student-friendly operations and customer service


2A: Communicate policies, expectations, and requirements with plain language that helps students and families better navigate the university system


2B: Design processes and train staff to facilitate the efficient delivery of services.


2C: Implement a division-wide customer service training program based upon exemplary standards for service and student feedback


2D: Ensure that policies and procedures meet institutional needs while being as student-friendly as possible and don’t disadvantage any particular group of students

3. Improve diversity and inclusion efforts to provide a safe and inclusive environment for students


3A: Implement division-wide and departmental training for Student Affairs employees, with consideration of student feedback, on diversity and how to create safe and inclusive environments for students, and by collaborating with diversity-related entities


3B: Facilitate opportunities for students to increase their knowledge and awareness of globalization and diversity issues


3C: Increase input from students on the development of diversity initiatives


4. Align financial and human resources to operate more effectively and efficiently


4A: Ensure divisional resources are maximized and used efficiently


4B: Enhance employee engagement and satisfaction through individual employee experiences


4C: Increase strategic collaboration efforts across division to maximize budgets and human capital


4D: Create professional development opportunities for Student Affairs staff, including training and succession plans

5. Promote student development, engagement, and leadership


5A: Identify program outcomes and content early for all student programming to allow for enhanced collaboration with relevant academic departments for increased student participation, which could include potential course credit for attendance (such as leadership, diversity, wellness, communication, self-advocacy, interpersonal skills)


5B: Provide opportunities for structured leadership education and increased student engagement


5C: Collaborate with academic programs to promote leadership theory and practice while making it an integral part of an established curriculum

Student Learning Outcomes
2017-2018 (established July 2015)
Click on the Category for the Learning Outcomes

1. Diversity awareness and social engagement

Students will:
1A: Demonstrate respect for cultural and demographic differences

1B: Assess how power and privilege impact themselves and others
1C: Define strategies that emphasize compromise and cooperation
1D: Balances needs of self with needs of others

2. Socio-emotional intelligence

Students will:
2A: Define personal values
2B: Identify self-advocacy skills
2C: Practice personal accountability
2D: Identify barriers to interpersonal communication

3. Personal wellness

Students will:
3A: Articulate strategies to manage social well-being
3B: Articulate strategies to manage physical well-being
3C: Articulate strategies to manage emotional well-being
3D: Explore issues of purpose and meaning within the context of higher education

4. Leadership development

Students will:
4A: Assess obstacles to change
4B: Utilize a process for decision making
4C: Incorporate ethical reasoning into action
4D: Practice sound money management principles


Each Student Affairs department* develops an annual plan by June 30 for the following fiscal year. These include timelines and responsible parties, as well as detailed assessment plans for the year. A minimum of three assessments are planned, with at least one mapped to a learning outcome, and at least one focused on program improvement (operational assessment).

* with the exception of our contracted vendors, Campus Bookstore and Campus Dining

Accreditation Efforts

Student Affairs staff serve on eight committees currently working toward HLC accreditation in 2019-2020