Grievance Procedures

Students are able to pursue grievances through the following methods.

For complaints about Health Services staff, health care decisions, or care received

The order in which to address your concerns is:

  • The staff person about whom you are dissatisfied
  • DRC director (501-916-3143)
  • Assistant Vice Chancellor for Student Affairs – Wellness and Inclusion (501-916-5523)

For complaints of discrimination from faculty or staff

You may contact:

Karen Baker, Employee Relations Manager/ADA Coordinator
Department of Human Resources
Email: knbaker@ualr.edu
Phone: 501-916-3180

For questions regarding university policy and procedures regarding federal and state laws and regulations pertaining to Health Services, you may contact:

LaTonda Williams, Associate Vice Chancellor
Department of Human Resources
Email: lwwilliams@ualr.edu
Phone: 501-916-3180

You may also review the university grievance procedures for complaints of discrimination.

For non-academic issues for units other than Health Services

The order in which to address your concerns is:

  1. The staff person about whom you are dissatisfied
  2. The director of the particular program
  3. The director’s supervisor

Inquire about the chain of command, as it will vary across campus.

The UA Little Rock Student Handbook provides additional information on grievance procedures and appeals. These grievance procedures provide you with a means of due process for dealing with concerns whether they are related to Health Services or not.