Remember, timeliness is key!

Allow 7-10 business days for ISS to process your request. You will receive a UA Little Rock email notification once your request is complete. In addition to submitting Immigration requests at the top of this page, you may jump down the page to the following request areas:

Immigration

RequestVisa TypeMethod of RequestDeadline or Processing Time
Add Dependent Spouse or ChildF-1, J-1Submit Online request1 week prior to needing I-20 or DS-2019
Authorized Early WithdrawalF-1, J-1ISS Appointment RequiredBefore dropping classes
Change of Major or MinorF-1Submit Online RequestWithin 10 days of change
Change of StatusAny categoryISS Appointment RequiredAt least,  30 days prior to status expiration.
Concurrent EnrollmentF-1, J-1Submit Online request11th day of class
Expedited SEVIS ActivationF-1, J-1Submit Online requestAs needed
F-1 Transfer In RequestF-1Submit Forms & Report to ISSAfter receiving admission; minimum 1 week prior to school start
F-1 Transfer Out RequestF-1ISS Appointment Recommended & Submit Forms2 weeks processing time; see link for deadlines
J-1 Transfer In RequestJ-1Submit Forms & Report to ISSAfter receiving admission; 1 week prior to school start
J-1 Transfer Out RequestJ-1ISS Appointment Recommended & Submit Forms2 weeks prior to end of last semester
Lost I-20 or DS-2019F-1, J-1Submit Online RequestWithin 10 days of losing I-20
Reduced Course LoadF-1, J-1Submit Online Request11th day of class; 7-10 days processing time
Mandatory ReportingF-1, J-1Visit ISSUpon Arrival or at Orientation
Program ExtensionF-1, J-1Submit Form1 month prior to program end date
Verification of Enrollment – Thesis/DissertationF-1, J-1Submit Form11th day of class
ReinstatementF-1ISS Appointment RequiredWithin 10 days of falling out of status
Reporting J-2 TravelJ-1Submit Online requestWithin 10 days of the travel
Retrieve I-94Any categoryRetrieve Online from CBP.govAs desired
Travel SignatureF-1, J-1Visit ISS2 weeks prior to departure
Update Personal InformationF-1, J-1Submit Online RequestWithin 10 days of change

Employment

RequestVisa TypeMethod of RequestDeadline or Processing Time
Academic TrainingJ-1ISS Appointment Required2 weeks prior to AT start date
Cap GapF-1Submit Online RequestAfter H-1B is selected for consideration
CPTF-1ISS Appointment Required2 weeks prior to CPT start date
J-2 Work AuthorizationJ-2ISS Appointment Required90 days before work is desired
On Campus EmploymentAll internationalsVisit ISS Front Desk7-10 business days prior to job start date; plan additional time if SSN is needed.
OPTF-1ISS Appointment Required90 days prior to OPT start date. Note: ISS will not process any OPT applications in the final month of the semester.
OPT STEM ExtensionF-1Submit Online Request21 days prior to standard OPT end date
SSNF-1, J-1, J-2Visit ISS Front Desk2-4 weeks prior to start date
SEVP Portal IssuesF1Submit Online RequestIf you have an SEVP Portal issue; 7-10 business day processing time.

Insurance

RequestVisa TypeMethod of RequestDeadline or Processing Time
Emergency EnrollmentF-1 & J1Visit LewerMark WebsiteIf you have an emergency prior to the 30th class day
Health Insurance EnrollmentF-1 & J1Visit LewerMark WebsitePrior to the first day of enrollment period
Insurance CardF-1 & J1Visit LewerMark WebsiteAt the beginning of each academic year
Insurance ClaimF-1 & J1Visit LewerMark WebsiteOne year from illness or accident
Proof of Alternate Insurance CoverageGovernment-sponsored F-1, F-2, J-1, or J-2Submit Online FormPrior to the first day of class each semester.
J-2 Proof of InsuranceJ-2Submit Online FormPrior to the first day of class each semester.

Miscellaneous

RequestMethod of RequestDeadline or Processing Time
Bank AccountVisit BankAs desired
Cell PhoneVisit Cell Phone CompanyAs desired
Creating BOSS AccountFollow InstructionsBefore classes begin
Driver’s LicenseVisit Department of Motor VehiclesAfter SEVIS registration; 30 days after start of semester or with expedited request
EmergenciesCall 911 or 501-916-3400As needed
Filing Tax ReturnsAttend Tax Advising SessionApril 15 (with income), June 15 (without income)
Health ScreeningVisit Health ServicesBefore advising or registering for classes
Ordering TranscriptVisit Office of RecordsMinimum 3 business days before needed
Paying TuitionVarious Methods of PaymentSee payment deadlines
Registering for ClassesRegister through BOSSSee registration deadlines