An issue was identified late last week with Workday’s “Create Receipt” inbox task. This automated task is intended to generate only when there are outstanding lines to receive. However, an error caused the task to appear for fully received purchase orders. To reduce confusion, Project One has disabled the automated “Create Receipt” inbox task generation responsible for this issue. Some end users may still receive inbox items from prior transactions. To remove these, users can follow these steps:
- Remove the purchase order from the “Purchase Order” field in the inbox item.
- Click “OK.”
- Confirm the action when prompted by the alert.
While the inbox task will no longer be automatically generated, users can and should still create receipts for purchase orders as necessary.
